Have you gone to your new ISP providers website, and surfed the internet?
I know, most routers have to be registered to gain access to the internet.
You might have to manually input the MAC address (found on the bottom of the router) to your ISP, then sometimes it takes anywhere from 5 minutes to 1 hour for the router to register, depending on your ISP.
After the router is registered, you can plug or wireless connect to the internet.
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