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Posted on Aug 24, 2017
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I have problem with my HP business ink jet 2230. Problem is with cyan ink cartridge. I put new original cyan ink cartridge in printer, after that message is display "Attention cyan ink cartridge missing". I try for a several times to put in and out cyan ink cartridge but the message is still the same "Attention cyan ink cartridge missing". Please somebody help me what to do. Thanks

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chuck ringwood

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  • Expert 273 Answers
  • Posted on Aug 24, 2017
chuck ringwood
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Did you pull the security tape off the refill?

Marvin

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  • HP Master 85,242 Answers
  • Posted on Aug 24, 2017
Marvin
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Insert the old cartridge, if the message goes away the new cartridges printed circuit is defective.

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1 Related Answer

Jerry Umali

  • 979 Answers
  • Posted on Sep 16, 2010

SOURCE: I have problem with my HP business ink jet 2230.

hello sir, hi, the ink comes out from the ink cartridge to the ink cradle where the ink pass to the paper, this is clogged, need you to clean the ink cradle, you can use warm water to soften the dried ink.

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Business inkjet 2230 shows need to replace cyan printhead, have done so twice and message keeps reappearing?

Hi
From the cartridge costs it looks as if the cartridges incorporate the printhead. If this is the case - are you using HP cartridges or compatibles. Sometimes compatibles don't work when the printhead s the problem.
If you are using HP cartridges then make sure the contacts on the cartridge, and on the printer are clean. Apart from these comments I'm afraid I'm also stumped.
Good luck.
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I have problem with my HP business ink jet 2230. Problem is with cyan ink cartridge. I put new original cyan ink cartridge in printer, after that message is display "Attention cyan ink cartridge expired"....

hello sir, hi, the ink comes out from the ink cartridge to the ink cradle where the ink pass to the paper, this is clogged, need you to clean the ink cradle, you can use warm water to soften the dried ink.
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i have just filled my mx 310 with the jet tec refills as instructed....but do not insert the rubber bungs...instead put some celotape over the filling holes... then with a needle...pierce the celotape where the hole is( pin *****).... this set up is now able to breathe as originally designrd. Mine prints fine now this has been done (trial and error), but i might try better quality ink next fill. Its also wise to use glossy paper 230gsm or over for good results.
GOOD LUCK.
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