It sounds like you have a USB port(s) problem. Did you check them in Device Manager to see if they work ok? Did you try a different usb cable? You surely need Windows Service Packs installed in order to get USB 2.0 compatibility and speed. Without the service packs you will only get USB 1.1 compatibility and speed. But of course, the USB controller must be a USB 2.0 Controller before it can attain USB 2.0 compatibility and speed. There is no software that will make a USB 1.1 controller a USB 2.0 Controller. If your current USB controller is only 1.1 compatible, you will need to obtain a high speed USB 2.0 controller card or bus card. The easy way to tell if the current installed usb controller is 2.0 is to open Device Manager and click the + button next to USB Controllers. If you see the word "enhanced" anywhere beneath, then the controller is a USB 2.0 controller.
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