My RCA Digital Voice Recorder (Model # RP5120) is not compatible with downloading from the DVR to my computer using Windows 7. I get a "...Win 32 application" error. It worked fine in XP.

SOURCE: RCA voice recorder problem

Same problem. I'm going to return mine and make sure I do negative advertising for RCA.

SOURCE: RCA RP5120 Digital Voice Manager

If you bought the recorder new still in it's package, the software is located on the recorder itself.

Plug the recorder into your computer and let the computer recognize it. Once it's loaded open a copy of explorer if one did not open already. Look for a folder named SETUP in the recorder. Inside that folder is the software. Run it from the folder.

This should correct your problem.

SOURCE: RCA Digital Voice Recorder RP5120

I am assuming you are burning the CD-R as a data CD, try burning it as a audio CD. Tell me which CD burning application you are using, and I might be able to give you specific directions.

SOURCE: Need installation software for rca voice recorder # RP5120.

Here is the link to download it:
http://voxrightnow.custhelp.com/cgi-bin/voxrightnow.cfg/php/enduser/std_adp.php?p_faqid=2614

P.S. If this helps you, please use the rating system to rate me!! Thanks!

SOURCE: RCA Digital Voice Manager software for RP5120 "warning decoding"

Bad News... I spoke to AudioVox/RCA (800-894-0956 < Direct DVR Number) and they told me that once you get this notification of a bad file format, there is NOTHING that can be done.

I tried DOS, too. Nothing worked.

The only thing left to try is connecting the recorder to the computer via a cable from the line out of the DVR to the line in of the audio card, and record from there. I'm going to try this, then return the recorder, if possible. Mind you, I've gone through several of these recorders and all of them have had this problem... eventually.

The customer service person there at AudioVox/RCA was direct, helpful, but clear that I couldn't do anything but reformat the recorder. Though she didn't really seem to care, by her tone, one way or another. They were still reproducing this product even with the flaws that exist (they certainly did not take ownership of the problem... they said it was out of their control and the problem was just like a virus).