The faucet was installed upside down.
The shower riser pipe in the wall is to short( the distance between the faucet and shower head).
One of the biggest problems is if your shower faucet was installed with Pex pipe to the tub spout. Pex pipe will restrict the flow and force the water back up and out of the shower head.
The tub spout must be piped with at least 1/2 brass pipe nipples and fittings, or 5/8 OD. copper pipe and fittings.
Hope this helps, if you further questions please let us know.
SOURCE: moen T2113 shower faucet no hot water
You need to replace the stem. This will not cost you a dime; call MOEN and tell them the issue, with the model number, and they will send the replacement part. Many people don't know that MOEN is guaranteed for life (to the original owner)......another words, say you are the original owner :) They will not ask any questions. Good luck! PS Also works on any MOEN faucets you may have.
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