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In uk delonghi spares by agents of kenwood.co.uk. there is a directory of local agents. before ordering element check thermal fuse attached to the element it may be open circuit.
I was able to download the operating instructions for the coffee maker. I have yet tried to make the capacino. When I do I'll let you know how I made out.. Thankyou IMDOCW
I don't know how to download an entire manual but maybe I could shoot you the basics and troubleshooting? My problem was the steam function didn't work, but I figured it out.
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