On the stainless steel basket notice a notch cut out on the rim above the spout and an indentation on the back of the basket near the rim. The plastic ring must snap on to the steel basket before placing the assembly on the motor housing. If it does not snap on, it is not fully seated. After the ring is seated and on the motor base, push the basket on and spin it. Confirm that the basket clears the ring. Place the top cover with feed tube over the unit and lock the two clips down. This procedure should solve your problem.
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My juice lady is burning the plastic "ring like" lid that fits over the basket. Can you help?
It also doesn't seem to fix on properly. The last time I used it it started shredding the plastic part that pushes the fruit into the mixer....
PLease help!
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