I love my GE profile side by side stainless refrigerator. My only issue is; the panel that is in the water and ice dispenser is not stainless, it is a plastic or some other material. I have no problem with it not being stainless, but this other material has a unsightly stain where our water dripped down. Our water has a high mineral count, so what can I do to get rid of the residual of the water left on? Thanks Debbie

SOURCE: GE Profile Side-by-Side Refrigerator Ice Maker Issue

The Computer on the Door communicates to the Main Control Board on the rear of unit via several small low voltage DC wires .Ive had this problem and is was a bad connection under the freezer door behind the toe plate (it goes through the middle of the hinge). You can try wiggling that connector, but if it still doesnt work you may have to bypass that connector with proper techniques. Unplug before cutting or splicing, If is still doesnt work than There is no other way to tell what the issue is besides replacing display board and Main board. I would try Main board first if connection is good. Hope this helps

SOURCE: GE Profile Refrigerator Ice/Water dispenser not working

Check the connector at the bottom of the freezer door first , you should also be able to hear the micro switch click when you press the paddle

SOURCE: GE Profile side by side fridge - water dispenser doesn't work

More than likely, your water line is freezing up in the door. You can remove all of the ice cubes and lower the freezer temp to about 3. Leave the freezer door open for about 5 minutes or so and if this does not work, leave the door open a little longer. Also, disconnect the water line at the base of the freezer door, near the floor, and press the dispenser lever. If you have water there, you most likely have a frozen line in the door. Changing the water filter often will help but it is not the answer and is can get quite expensive. By the way, Make sure to hold the dispenser lever forward for at least a couple of minutes each time you test for water flow. If you do not get water at the connector at the base of the door after you have disconnected the line, you have a problem with the valve in the back of the refrigerator.

SOURCE: GE Profile Refrigerator Ice/Water dispenser not working

Hi Urban Woman,

Unfortunately, your dispenser interface board has gone to appliance parts heaven and needs to be replaced. Fortunately it's relatively cheap. If I recall correctly, all you have to do to access the dispenser board is use a small flat screwdriver. There are 2 locking "tabs"/slots on either side and underneath the board (you will barely be able to see it, they're just that small).

Of course you already know that you need to unplug the fridge before doing any repairs so I can skip that part.

Insert your screwdriver into those slots and pry the bottom of the board out. Then grasp it with your hands and remove it completely. There are three wire bundles on it, remove them and re-install them on the new board. Then simply snap the new board into place.

This should take maybe 15 minutes to do... super easy job.

SG

p.s. Here's a link to the service manual, but the removal of the dispenser board is not in it (everything else is, though, so it may come in handy later)

p.s.s. Since you're going to be unplugging the fridge for the repair, you ought to go to Home Depot and pick up one of these to plug it back into. Transient voltage spikes are most likely the cause of all your woes... including the main board that was replaced.

SOURCE: Ge Profile Stainless Steel Refrigerator panel replacement

You can replace the doors but you will think you bought a new frig when you see what they cost. Most come as an assembly and are very expensive.
Eric