My bluray player on my acer aspire 6530 does not recognise blu ray discs, it will read dvd's and cd's and data discs but when a bluray is inserted it says "please insert a disc" ?? I have both power dvd and acer arcade deluxe installed and it still doesnt recognise a blu ray . . . operating system is windows 7 ultimate

Every blu ray or dvd player sold in the world comes as standard unlocked to play any disc from any region. On the fifth play of a disc the DVD or Bluray will become locked to that region. So if you play 5 USA dvd's on the player after the fifth disc has been played only US dvd's will be recognised by the player, Same applies to BLUrays. So if i were you i would be careful about what discs you are putting in the player. Otherwise you will be left with a bluray player that cannot be used in Australia. After that happens the only way to play other region discs would be to get the player unlocked. Another point to add , a blueray player has two lasers one to play bluray and another to play DVD's. Lasers can fail so you could be able to play DVD's but not Bluray or vice versa depending on which laser has failed.

Hi goodevening

there so so many reason why does not detect a blueray disc after you switching windows 7
1st may be your cd/dvd driver have a problem,
(solution) try to use other cd/dvd driver
2nd may be the window 7 installer you've use have a missing file.
(solution) try to re install the o.s but dont use the same cd you've use try other installer.
3rd your blueray disc is the problem
(solution) use your blue ray disc in other p.c window xp if running in xp try to use other pc using a window 7, if running in other unit may be your pc need to upgrade.

A Blu-ray player can play DVD or CD and still not play Blu-ray. It may play Blu-ray but not CD or DVD, or burned discs. This is all caused by the 'optical' a part that reads the disc in the machine. Your player will need service as a Blu-ray optic cannot just be 'dropped' into a player.

My Blu-Ray will not play x disc
A Blu-ray player can play DVD or CD and still not play Blu-ray. It may play Blu-ray but not CD or DVD, or burned discs. This is all caused by the 'optical' a part that reads the disc in the machine. Your player will need service as a Blu-ray optic cannot just be 'dropped' into a player.

If your laptop is still in factory specs (no extra added) then no, it can't because it doesn't have a blu-ray optical unit. That sticker is there to tell you that it's supported, as in you can replace your dvd-rw unit with a blu-ray one. In that case you will need a media player that can play blu-ray movies - the best one is VLC.

The standard specs for all of the 5536 models show equipped with a Super-Multi drive which capable of many CD and DVD formats including double layer DVD. However, I don't see support for Blu-Ray.

You could add an external Blu-Ray that connects to USB or FireWire (1394).

here is the specs on that drive .. it does not support blu-ray ... so you are right .. looks like acer gave you the wrong drive .. hopefully they will replace it with the correct one .. you can burn DVDs with this drive so its a nice unit, just the wrong one ..
http://support.dell.com/support/edocs/storage/197276/spec.htm

Firmware updated??