Scanner or copy not working on hp PSC 750 - HP PSC 750 All-In-One InkJet Printer

check to see if the scanner lamp is moving back and forth. also try to reload the software using the cd that came with the printer

Try installing the HP Scanner software. This can be found on the HP website or may be included on your installation CD

* Does the unit scan properly from front panel button?

* Does the unit scan properly from HP Director software?

* Does the unit make stand alone copy properly? (please make a copy from the unit with out connecting to the computer)

Please get back to me with the above information

:) Dr Tony

Inside in the scanner section have a too much ash on the mirrors.You need to disassembly the scanner, then the scanner section and clean the ash from mirrors.Other way is replace the scanner section.

caroljust,
The 'scan to' is a message that the scanner is saying ' I do not know where to scan this document to, that is, what program. I suggest you turn it off and turn it on again and it may reset to the default setting, otherwise you have to go into some softwear that came with that psc 750 and work with the softwear and ask it to scan from taht hp softwear from the computer. Liam

Hello,

I have seen other HP scanner/printers with very similar problems in our shop. On many of them it is caused by dirty scanner glass or dirty mirrors. We have a tech page with step by step cleaning that should help you. You can find it at
www.ccl-la.com I hope this helps, if so please rate our solution.

Buddy
Corporate Computer
www.ccl-la.com
Over 21 years of PC and printer support/repair

My hp psc 750 will print from my computer, but I cannot make a copy. It keeps saying, "Scanne Failure. Turn off and on again." I have done this several times and it still will not make a copy.

I HAVE THE HP PSC 750 NEED THE THE RESOLUTION FOR THE SCANNER TO WORK LOST DISC TO DOWNLOAD . HOW CAN I GET THE SCANNER TO SCAN.
THANKS EVI

A friend of mine had a HP printer (Not a PSC 750) that he had simply plugged into his computer and was able to print properly but received the "options not set" message when he tried to scan.

The solution was to install the HP driver package for his printer.

If you are using the default Windows drivers for your printer you may need to install the HP driver package to access all of your printers functions.

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&custom_solutionid=rd_bpu04809&product=57769

You might want to try these suggestions from HP :

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00787271&jumpid=ot_recdoc/c01369982/en_us/c00787271/loc:1&custom_solutionid=rd_c01369982&lc=en&dlc=en&cc=us&product=57769