Xerox Phaser  6110 Laser Printer Logo

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Posted on Sep 03, 2010
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I have a Xerox Phaser 6180 MFP, and it keeps saying paper jam and there is no jam, what can I do?

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PrintDocta

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  • Expert 217 Answers
  • Posted on Nov 25, 2015
PrintDocta
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Joined: Nov 12, 2007
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Check the fuser for paper stuck in it.


Check that the 'paper out' sensor arm (in the fuser) is not broken. If it IS broken, you'll need a new fuser.

3 Related Answers

Jeffrey McDaniel

  • 669 Answers
  • Posted on Jul 21, 2011

SOURCE: Xerox Phaser 6180 keeps saying load papertray with

Remove the paper tray and check the guides. Make sure they are lined up on the 8.5 X 11 marks. If it is lined up, try going into the menu of the printer and reset back to defaults.

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Rich Dugger

  • 18 Answers
  • Posted on Aug 20, 2012

SOURCE: Xerox Phaser 6180 keeps saying load papertray with

When you adjust the length guides there are 3 little white switch actuators that eith do or do not actuate three little white switches inside the machine which tell the machine the position of the length guide.
For 11"paper only the bottom one should be sticking out to actuate the bottom switch inside the machine.
Make sure they are intact and that no torn off piece of paper is holding a switch actuate.
If you rmove the tray with a flashlight you can see the three switches inside the machine on the right about 2/3rds of the way back.
They should move freely but they do not go click when you press on them
I don't see anything that monitors the width of the paper in the tray..
If all that works, time to call service.

PrintDocta

  • 217 Answers
  • Posted on Sep 24, 2015

SOURCE: Xerox Phaser 6180 keeps saying load papertray with

There can be another case of this message.

If the paper isn't being 'lifted' due to a fault, or just wear, in the paper tray.
Pull out the paper tray (as if you were loading it, push the paper tray back in. Now open the front door of the printer and look inside at the bottom of the printer. Has the paper lifted, so that it is in contact with the pickup/feed rollers.

If it hasn't, a replacement paper tray will probably sort it out.

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Related Questions:

0helpful
1answer

My Xerox phaser 6180 keeps saying there is a jam at exit. Open door A. I have taken it apart & cleaned/cleared everything I can. Any suggestions?

This could be some paper still stuck in the fuser, so check that.

The usual cause of this, is the 'paper out' sensor arm (in the fuser) being broken.

I'm fairly sure that this is NOT available from Xerox as a spare part, so the quickest, easiest solution is to replace the fuser.
0helpful
1answer

Connect 6180 MFP scanner to Toshiba laptop

Press the document to be scanned on the Platen glass. Press the Scan button, an Utility will appear. Select required size and resolution. Upon scanning document, save it in compatible format and attach it to email.
1helpful
2answers

ERROR 093-951

http://www.refillbros.com/en/manuals/p1643-xerox-phaser-6280-service-manual?page=199
see this page for detail and how to repair
i hope this helpfull, if you think this helpfull please rate very helpfull
thanks for using fixya
18helpful
2answers

I'm getting Jam at Reg Roll on my Phaser 6180, and I think there may be a bit of paper in the paper path, but i can't see it. The machine says Open Door A, which I've done a few times, but it isn't...

Had exactly the same problem... today actually.

Found the solution with another model's manual - I removed the paper from the top, but hadn't realised there was a jam in the paper tray. It was only when pulling it out completely that I found it as below...

Jam at Registration Roller

1. Remove Tray 2 completely.

2. Clear the jammed paper from the printer's

intake slot.

3. Re-insert Tray 2.

4. Open front door A.

5. Remove jammed paper if present.
6. Close front door A

0helpful
1answer

I have a Xerox Phaser 6180MFP and when I print #10 standard envelopes and #9 renturn envelopes the envelopes come out with badly pressed wrinkles on the end of the envelope that comes out last. I have...

I am looking for a diagram on how to print envelopes with my phaser 6180 mfp - when I put the envelopes in, it keeps telling me that I need to put paper in. where can I find such diagram?
0helpful
1answer

We have a paper jam on our Xerox 6180. It jams on every page. When I pull the paper out there doesn't seem to be a jam, probably a bum sensor. Strangely it happened when we replaced a cartridge.

Please Call this number for this solution, details is given below.

Technical Support, Manuals and Documentation - 1890 925 050

Note - Access drivers, downloads, manuals, documentation and the online support knowledge base. Please have your serial number handy.

Thanks for using Fixya.
Anand

0helpful
1answer

XEROX PHASER 6180 SAYS PAPER JAM, I CLEARED PAPER JAM, PUT IN NEW CARTRIDGE, AND IT STILL SAYS PAPER JAM

Check the fuser for paper stuck in it.


Check that the 'paper out' sensor arm (in the fuser) is not broken. If it IS broken, you'll need a new fuser.
1helpful
2answers

Xerox 6180 MFP N error 016-782 Windows 7 x64

did you get a solution to this problem. i have the exact same situation.
0helpful
1answer

Paper jam

I had the same problem kept getting an error something like Jam at Exit Door Open Door A. When I looked at the top of the where paper normally comes from and flipped it open I found a super crinkled piece of paper, which once removed cleared the jam.
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