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Posted on Sep 02, 2010
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My phone music player is not working and the by virus scanning th virus is not removing

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honeybun1986

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  • Master 329 Answers
  • Posted on Sep 02, 2010
honeybun1986
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Joined: Apr 23, 2009
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Remove the memory card(if any) and backup all your data into a pc which has an updated virus guard.Then format your memory card from a pc.then use nokia software updater(which is awailable for free on nokia's official website) and do a software update.then insert the "FORMATTED" memory card(if any) and restore your data back

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0helpful
2answers

I am using lg gd510 and it hangs some time when i open music player.... is it bec0z of some virus 0r what ?

It is possible that the phone has hung up because there are errors in the software. So to reset remove the battery and the memory card from the phone. Using your PC , scan the memory card for any corrupt files or media files with virus- it is possible when they are downloaded from unsafe sites. If so remove or format the card. Copy only valid files to the card and do a scan before it is replaced. Now replace the card and battery and switch on the phone. If the phone hangs up or is slow when it is switched ON , then it is confirmed that the software has errors and will need a reinstallation.

Seeking help from the authorized service /support centre is most ideal. Take estimate and decide.

Thank You for using Fixya

1helpful
1answer

Any time i go to my music player on my nokia c6-00, the music player freezes and the phone starts malfunctioning. it stays like that till i restart the phone..please i need a reliable advise tnxx!!

My suggestion is to go on a phone technician and scan your phone from virus, the main cause of hang-up on most cellphone is the virus. Just a suggestion. Thanks
0helpful
1answer

My nokia 3110c music player is not working, pls can i get help on hw to make it work.

May be your file has been corrupted from VIRUS. So remove your memory card and scan anti-virus Go to the nearest mobile service centre for FLASHING and see whether it's helpful to you or not?
Thanks for using FixYa
2helpful
1answer

My nokia 7210 shows OPERATION FAILED wen i start MUSIC PLAYER AND RADIO. I am facing dis problem from last 15 days. All the other features are working properly except MUSIC PLAYER and RADIO.

Yes all the other application should work.First follow the steps i have given and if possible SCAN Virus of your mmc .Because the Music player might infected by virus

First download and install Pheonix. Nokia Phoenix Service Software 2011 - Download secondly Download flash file from this link7210c flash file or Nokia flash file and install it to C / programme files/pheonix..after finished this installation open pheonix clip_image002.gifInside the interface at the> left top <there you see "File" click there and choose "open file" and then select the approprait Product type i.e"which is written in the back banel inside the battery of every Nokia(Type RM-000).After doing this again at the left top count from "File"1..2..3..the 4th one is "Flashing" press there when you click there you'll see three icon just select the "Firmware Update" again you'll see another interface.Look at the product code there should be blank and put your "mouse tool" at the straight end from the "Product Code" there is a Botton and choose the code which is written in the back side of your phone.e.g CODE:0000000.if the same code does not found just take one.After this you can see "Dead phone USB flashing" click that box.Now this is the last stage... Connect your phone with the USB to your PC and let the driver install ...wait for a moment.(If your phone working).Lastly after just finished (In case your phone is Dead,unable to switch on in normal mode start from here) Connect the phone to pc without powering...insert good battery and Click the "Referbish" after this, a message will prompt you "press power botton" press it and wait untill the phone will Restart automaticlly in normal mode 10-15 minutes.If you cannot understand just make a Reply thanks for visiting fixya.Good luck

Jul 13, 2011 • Nokia 7210
1helpful
1answer

My samsung corby tx b3210's music player is not working and when i go to music player the phone switches off

Possible that the phone has hung up because there are errors in the software and so the music player is not working. So to reset remove the battery and the memory card from the phone. Using your PC , scan the memory card for any corrupt files or media files with virus- it is possible when they are downloaded from unsafe sites. If so remove or format the card. Now replace the card and battery and switch on the phone. If the phone hangs up then it is confirmed that the software is corrupt and will need a reinstallation. Seeking help from the authorized service /support centre is most ideal. Take estimate and decide.

Apr 12, 2011 • Cameras
1helpful
1answer

Music not found

Hi, when a phones music player does not display,it means the phone Has Virus and the Virus doesn't allow the music player to open.

You will need to format or flash the phone.

First: anti virus.
If your desktop pc or laptop has antivirus,
have your pc scan your phone memory through bluetooth, or usb cable.

If you have Virus On mobile
1 - remove memory card.
2 - dial *#7780# or *#7073*
3 - It format your Phone
4 - Format memory card.
and enjoyyyyyyyyyyyyyyyyyyyyyy

OR

FORMATTING PHONE
Formatting a phone is the same as flashing a phone to remove VIRUS infections on phones.

You can use this link to flash the phone and remove any VIRUS infection on the phone.
Read and learn more about flashing and how to flash a phone on this link.

hubpages.com/hub/How-to-Flash-your-cell-phone
and
unlocktotalk.com/UnlockCodeInstructions.htm),

Take care.
2helpful
1answer

Music player not working. Error:Operation Failed.

Hi, when a phone displays"error operation failed", it's due to Virus that has affected the phone media player.

You will need to format or flash the phone to restore back the media player.

First: better use kasperaskey anti virus.
If your desktop pc or laptop has antivirus,
have your pc scan your fon memory through bluetooth, or usb cable

OR:
If you have Virus On mobile
1 - remove memory card.
2 - dial *#7780# or *#7073*
3 - It format your Phone
4 - Format memory card.
and enjoyyyyyyyyyyyyyyyyyyyyyy

OR

(hubpages.com/hub/How-to-Flash-your-cell-phone)

To flash the phone.
Have a nice day.
Sep 14, 2010 • Nokia 7210
0helpful
1answer

Music player doesn't open

when music player doesn't open,it means that the phone has be affected by VIRUS and needs to be formatted or flashed.

First: better use kasperaskey anti virus.
If your desktop pc or laptop has antivirus,
have your pc scan your fon memory through bluetooth, or usb cable

OR:
If you have Virus On mobile
1 - remove memory card.
2 - dial *#7780# or *#7073*
3 - It format your Phone
4 - Format memory card.
and enjoyyyyyyyyyyyyyyyyyyyyyy

OR

FORMATTING PHONE
Formatting a phone is the same as flashing a phone to remove VIRUS infections on phones.

You can use this link to flash the phone and remove any VIRUS infection on the phone.
Read and learn more about flashing and how to flash a phone on this link.

unlocktotalk.com/UnlockCodeInstructions.htm),

Take care.




1helpful
2answers

How to remove a virus??

One thing you can do is connect the mp3 player and right click on the icon, when the menu appears click on scan with: (antivirus) and let the scanner run all the way, it will show the infected files, go ahead and remove them. Sometimes the auto start file is detected as a virus because it is an executable file.
the other way is for you to format the mp3 player, same way right click on the icon and select format. with this you have to be careful because sometimes the firmware is hard to reinstall on the device.


if it works for you, don't forget to rate me


thx
90helpful
11answers

How can remove virus in my nokia 3110c? When i want to downlod songs in my phone via usb cable, my computer shows virus was found.And emty memory card shows 16mb spese used.

If you have Virus On mobile
1 - remove memory card.
2 - dial *#7780# or *#7073*
3 - It format your Phone
4 - Format memory card.
and enjoyyyyyyyyyyyyyyyyyyyyyy
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