Canon MultiPASS MP700 All-In-One InkJet Printer Logo
Posted on May 09, 2008
Answered by a Fixya Expert

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Alert! Wrong Cartridge message

Canon Multipass700 printer. Getting Alert! Wrong Cartridge. The cartridge is the same as before the error message, and is full of ink. Have purchased new cartridge Canon BCIebk and still receive error message what else can I do?

  • 3 more comments 
  • Anonymous Aug 31, 2008

    Hi my printer was working properly. Loaded a driver on a macbook to print on this printer as soon as I hit print it came up with Warning! Wrong cartridge. The same cartidges were in it before I tried the apple print. Now neither my apple or my IBM will print because I can't make the Warning wrong cartridge go away.



    Thanks



    Christie

  • rmbaine Sep 29, 2008

    I didsn't change anything on my printer. It was working fine. Then later I got the "wrong cartridge" message. I will try this solution and see if it helps.

  • leafs1 Oct 21, 2008

    My printer was working fine, when I relaced the black ink cartridge it came up with wrong cartridge, and it is the exact same kind. I cleaned the contacts with a softcloth and a little rubbing alcohol, and it still shows the same message. Even turned it off and disconnected the power and turned it back on and it still shows the same message. Please let me know what else to do.

  • ahhcmonpam Jan 24, 2009

    It was the first time I had to replace an ink cartridge. After doing so, I received an alarm blinking (orange) with E 2 flashing continuously. Nothing I do will bypass this warning, making the machine unworkable.

  • Anonymous Feb 11, 2009

    i have the same problem.....did anyone fix theirs?

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1 Answer

kevin cantara

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  • Posted on May 09, 2008
kevin cantara
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Joined: May 07, 2008
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If you are absolutely sure that cartridge is installed correctly, the contacts where cartridge may be dirty. Clean gently with soft lint free cloth with small amount of rubbing alcohol and retry. If problem persists the contacts may have been damaged.

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if that doesnt help... u will most likely be required to call canon...
thank you for using Fixya....
A very Helpful rating is appreciated...
have a nice day
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