Depending on your model, you can change the dial mode on the handset from pulse to tone through the menu option.
Try pressing the menu button, scroll down to global setup, press select, scroll to dial mode, press select, scroll to tone, press select. You should then get a confirmation beep, and tone dialing with them activiate for your next call. This should allow you access to your voicemail.
Thanks,
Erin @ Uniden
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