I bought a home with the Panasonic KX-t7731 phone system installed. We have a new phone number. I am unable to set up voicemail (although voicemail answers) and I am unable to retrieve my messages. Help!

The KX-T7731 isn't an answering machine.

If the voicemail is on an answering machine connected to your phone line, consult its manual/

If the voicemail is on the phone company's server, look up the instructions in the phone book, or conrtact the company.

The KX-T7731 isn't an answering machine.

If the voicemail is on an answering machine connected to your phone line, consult its manual/

If the voicemail is on the phone company's server, look up the instructions in the phone book, or conrtact the phone company.

http://service.us.panasonic.com/OPERMANPDF/KXTA824.pdf

That link is to the manual for this phone, pay attention to pages 129 & 155 they talk about VM and customizing your phone.

You need to get a voicemail system. The 7731 is just a phone, but it can be used to access Panasonic VM or Built In Voicemail in a TA-824 system. The external product is a model TVA-50 and it comes with documentation on how to interface it to your phone system. If you have an old KXT-308 or 616, or any other older Panasonic system prior to a TD-816/1232, you're going to have a problem.

Carl


Carl

TVA and TVS systems have master passwords that the installer has. If you lost the password to 999, then your installer can probably come out and reset them. If you have lost the master password, Panasonic can restore that, but it's not easy.

If you happen to have the password for 998 and 999, you get there by pressing #6 *99x at the login. Put in your password and IIRC admin is option 5 or 6 in 999.

Carl

http://www.retrevo.com/s/Panasonic-KX-T7731-Telephones-review-manual/id/2878ag021/t/1-2/

The manual is above.

REFER THE MANUAL AT http://www2.panasonic.com/consumer-electronics/support/Phones-Fax/Business-Home-Systems/System-Phones/Advanced-Hybrid-Phones/model.KX-T7731

How do I turn off lunch mode?

By default, a Panasonic TVA voice mail system can have a password set. It could be 3 plus the extension number, but it doesn't matter. You can clear it by logging into mailbox 999 and going to options 6 1 3 which will be the mailbox password menu. Select the lady's extension and follow the instructions to confirm password deletion.

Now she can call voice mail from her extension and set a new password.

This also works for a TVS system.

Carl

In your voicemail system programming menu set the time period before which the voicemail clicks in. Usually 10 or 15 seconds.