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I have xerox workcentre 3119 laser printer, whenever i print,scan and copy my doc. its genrate black thick line in doc. what is the solution of that problem...thaks
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Black pages are usually caused by a defective toner cartridge.
When filling this cartridge you must have dislodged a small metal contact that comes into contact with a metal contact in the printer. When they dont meet, black pages occur.
I'll be captain obvious for a second, is the toner empty? If not, reset the printer and see if it will print. If that does not work, try to put in a new toner cartridge.
the problem is in the scanner, open it up and see if you can find any smudges, and clean any obstruction, any ink, liquid eraser residuals, can cause this part to appear as lines on your copied faxed image.
dont concentrate on the printer this is a scanner problem
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