Apple iPod nano 3rd Generation Logo

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Posted on May 07, 2008
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Only one earbud working

Only one of my earbuds work. I have purchased a new pair and the same earbud only works. do you know anything about this?

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Ekse

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  • Apple Master 13,435 Answers
  • Posted on May 07, 2008
Ekse
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Either the connector on the ipod is broken or something more serious

You can try reseting the device
To reset your iPod:

  • 1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
  • 2. Press and hold the Menu and Select buttons until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
heres the apple online service assistant
https://selfsolve.apple.com/GetWarranty.do

  • Ekse May 08, 2008

    Theres noting else to be done.

  • Ekse May 08, 2008

    You can try a restore on the ipod but i dont think it would help.



    How to restore your iPod:
    For Windows:


        1. Make sure you've reinstalled the latest version of iTunes.
          2. Open iTunes, and then connect your iPod to your computer.
            3. After a few moments, it will appear in the source list in iTunes.
              4. Select your iPod in the source list and you will see information about it appear in the Summary tab of the main iTunes windows.
                5. Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download of the latest iPod Software. The 4 possible restore options are:

                    Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
                      Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
                        Restore Option 3: Use Newest Version - Restores with the latest iPod Software on your computer.
                          Restore Option 4: Restore and Update - Restores with the latest iPod Software on your computer.

                  6. A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed, iTunes will instruct you to leave iPod connected to your computer to complete restore.
                    7. During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage. Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.
                      8. After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.

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