LG WM-2277HW Front Load Washer Logo
Posted on May 07, 2008
Answered by a Fixya Expert

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UE error code

I am getting an UE code 9 times out of 10 that i use the machine. I have rearranged clothes, sorted clothes according to manf. guidelines, added a extra item, removed an item.....UGH...help, i am very dissatisfied with this machine. It is only 1 1/2 yr old. It has done this from day 1, have had a repairman out to replace something.
Thank you

2 Answers

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  • Expert 489 Answers
  • Posted on May 08, 2008
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You may have a problem with the ball balance sensor.  One of the things I have noticed is when the installers deliver and set up the washers, they get a little too rough and cause a dent in the rear panel of the washer.  In the rear panel, the ball balance sensor is mounted onto the frame.  If the tub spins too wildly, it will hit the ball balance sensor causing it to go UE.  But if the back panel is pushed in too much, the tub will actually make contact with the ball balance sensor too early causing a UE error code.  You will need to have a qualified LG technician look into it.

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  • Posted on Jul 12, 2008
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Double check that the machine is perfectly level, if it is off by just a little, it will be unbalanced.

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Try rearranging the load of clothes. When closes go to one side or the other, the machine can become unbalanced.
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The UE error or fault code indicates that the load of clothes is unbalanced. Try rearranging the clothes. Also, if you are only washing a few items, you may need to add a few more to allow the tub to balance. Also, check to be sure the machine is level and that all four feet are touching the floor. Tighten the locking nuts on the feet to lock them into place. If that doesn't seem to be the problem, either the suspension rods or shock absorbers may be broken or worn out.
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Hi

Thanks for using FixYa. The error code UE means there are some heavy clothing is loaded. Rearrange items to help balance the load. If the imbalance is heavy, the washer will make several attempts to restart the spin cycle. If an imbalance is still detected, the washer will stop and will display the error code UE. In case, if the load is small then you need to add 2-5 clothes to balance the load. If the load is out of balance then you need to rearrange the clothes to balance it. Although the Washer has an imbalance detection and correction system but if still the problem persists then it means that it is due to control error and needs to replaced preferably by a qualified service technician.

Please do rate the solution and revert for further assistance.


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LG Washing Machine stops spinning in mid cycle

IE:

• Water supply is not adequate in
area.
• Water supply taps are not
completely open.
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• The filter of the inlet hose clogged.

Solution:
Check another tap in the house.
Fully open tap.
Straighten hose.
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attempts to restart the spin cycle the
machine will stop and the error code
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Solution:
Add 1 or 2 similar items to help
balance the load.
Rearrange load to allow proper
spinning.
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