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Posted on May 07, 2008
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Olympus DM-20 Hi Gents, My recorder suddenly will not turn on, even after replacing batteries. Not aware that it was dropped or anything unusual. What would it cost to repair this unit? thanks Paul 305-470-2201

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Christophe Thompson

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  • Master 1,224 Answers
  • Posted on May 07, 2008
Christophe Thompson
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Joined: Apr 20, 2008
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First question batteries in correct positions
second did you do product upgrade

http://www.olympusamerica.com/cpg_section/cpg_support_product.asp?id=921

this is a link to software update

did you know that your recorder has usb connection
now most usb connected products usually have chargible battery's and some can only run with particular chargible battery i would try new propper chargible batterys and then dock to the usb station it should show the battery charge output and input you might have some chance fried your recorder by putting in non chargible battery's

there are places that exchange recorders but never heard one that repairs them you might want to take back to where purchased and exchange for new

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Files gone! took batteries out by mistake?

Check out this link to Olympus for a PDF manual and software downloads for your product. Just copy and paste into your browser.

http://www.olympusamerica.com/cpg_section/cpg_support_product.asp?id=1270

Hope this helps, let me know if I can help you with anything else.
JimmyC
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Unfortunately if you are unable to unlock using the Lock Unlock feature. You will need to format the device. This will erase all data and unlock the machine to be able to record to it again.
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Check the batteries contact especially at the battery cover. It may happened rusty if you leave the battery for a long time when the recorder not in use.
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Read only

to format you need to hold the display/menu button down for a minute then a menu appears scroll down using FF till you get format then hit play and you will be gided from there
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thanks to other guys
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