IT TOOK MY MEMORY!

You can download the Sansa Media Converter program here.

Hello,

All support for Sansa e200 players can be found here:
http://kb.sandisk.com/app/answers/detail/a_id/4487/session/L3NpZC92WmxVWmRZag%3D%3D/sno/0#e200
Music transfers can be done, connected with the provided USB cable in 2 modes:

MTP = Media Transfer Protocol, when using a software program or Windows Media Player (10 or higher). In WMP10 or 11 select Library or Sync to create playlists and synchronize the playlists with the player.

MSC = Mass Storage Class, when using Windows explorer, viewing the player as a removable disk. Perform "copy and paste" or "drag and drop" actions onto the external USB device (drive letter memory with 2GB capacity).

For pictures and video use software program Sansa Media Converter on the computer. After conversion in SMC transfer media onto the player.
Use next overview link for information about and how to get Sansa Media Converter:
http://kb.sandisk.com/app/answers/detail/a_id/156

Need more help ? Just add a comment in this thread.

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Hello,

How to handle pics and videos on the Sansa e200, see next link:
http://kb.sandisk.com/app/answers/detail/a_id/564/kw/media%20converter/r_id/101834
These are videos showing how to add pics and videos on the player, using the Sansa Media Converter.

Download the Sansa Media Converter:
http://mp3support.sandisk.com/sansa/SMC
Allow the download when blocked, to start downloading.

Guides for the e200 series:
e200v1:
http://mp3support.sandisk.com/downloads/um/e200v1_userguide_en.pdf
e200v2:
http://mp3support.sandisk.com/downloads/um/e200v2_userguide_en.pdf
e200r Rhapsody:
http://mp3support.sandisk.com/downloads/um/e200r_userguide_en.pdf

Just delete the file. If it will not allow deletion, then you must reformat and reload

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

The sansa media converter is inside the installation CD. When you put in the Installation CD, you will see a a window where it says "sansa media converter." Then just download

What is the extension on the filename?

Make sure there are no strange characters in the file name. Take out everything other than letters, numbers and underscores "_".

Be sure to use the AMV converter program anytime you put videos on the Sansa. It will convert them to the necessary format before putting them onto the player.

The Media Converter software?

The Sansa Media Converter is only for converting & transferring Pictures and Videos. If this is what you want to do, change the mode on the device Settings>Mode or USB mode to MSC.




Best of Luck.

Use the Sansa Media Converter program that came on the disc. Its pretty easy and self explanatory.