When charging my jazzy, do I unplug any plugs that controls my jazzy, or leave all plugged in? the reaon ask, green light will not come on the charger, which is onboard charger, unless I unplug controller plug, is this the right way? J R

Question edited for clarity and to add the maker.
Question moved to the correct category.

Green lights normally mean your charger is working and the battery is fully charged Leasa.

There are three flavours of Jazzy Elite, this is the manual for one of them. not very helpful on the green lights though.
https://www.pridemobility.com/pdf/owners_manuals/us_jazzy/us_jazzy_elite_es_(elite_gen_2)_om.pdf

This is for the HD & 14 model. Same text
https://www.pridemobility.com/pdf/owners_manuals/us_jazzy/us_elite_series_hd_and_14_om.pdf

Some videos.

https://www.google.com/search?q=pride+jazzy+elite+charging

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First measure the voltage of the batteries at the charging socket of the joystick.

If your charger has a red and a green led on it when the green led lights the battery is charged. If you use it a lot during the day it may take 8 to 10 hrs or more to fully charge the batteries

I tried to charge my jazzy. The charge light (red) remained on for several hours. Finally I moved the wire slightly the charge light turned green than faded to red. What is my problem? Your solution would be greatly appreciated.

doug then you could have received a bad battery or you have a charger problem or a charger circuit problem. If the chair comes on then the wiring is ok. when you plug the charger in do you have a green light and a yellow light on the charger? (when fully charged the light goes from yellow to green indicating full charge) If when you plug the charger in and you have a red and green light then there is a problem with the charging citcuit. I would contact your provider where you got the chair to have them check it out for you Hope this helps

With the battery charger That was easy wasn't it? No, take the off board charger plug it into the charger port located under the front of the joystick and then plug it into the wall outlet and let er rip overnight The yellow light on the charger should turn green indicating a full charge disconnect from the wall and then unplug from the joystick and you should be all set Hope this helps

Aimeelynn I'm e-mailing you the unlock procedure for a VSI controller. If thats not what you have you can e-mail me back the type of controller you have. I will also try to answer the other questions you have

The chair will not move if the charger is plugged in. The flashes are normal with the charger plugged into the chair. The lights on the charger mean that the batteries have been fully charged. Red and yellow lights mean charging. After you unplug the charger from the chair (if off-baord charger, turn charger off or unplug from the wall) then unplug from joystick. after plug is removed from joystick press the on button and all the battery lights should be lit and when you move the joystick forward you will hear the electric bake release and the chair should move forward etc Hope this helps

Hello,
Chargers generally do not need to be reset. But in some cases if you may want it to start a Bulk charge.
If the charger is plugged in to the mains and ON, Then switch OFF and leave unplugged for 2 - 5mins.
Meanwhile Switch Jazzy ON and try and put some load on the batteries by taking it for a short but power consuming trip usually by going up hill.
Then plug charger in and switch on and the charger should initiate a full charge sequence.

it sounds like dead cel in one of the batteries, try having batteries loaded tested.