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Hello
When printing on our HP Laserjet 1020 there is a 1" wide gray strip all along right hand side of page. put in new ink cartridge and made no difference. Aaron
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Did you remove the strip that the printers ship with? If the pull tab is still in then there is typically enough toner to print a few pages and then it fades out. Remove cartridge and check on left and right hand sides for a plastic loop usually orange. The instructions would have been in the box.
It is either a bad drum in the toner cartridge or toner on the fuser. Try changing out the toner. If the problem remains, you'll have to get a new fuser module.
It sounds like a defective toner cartridge. Try replacing it. If that does not cure the problem, then the fuser assembly needs to be replaced, in which case it is probably cheaper to buy a new one.
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