Hello
The easiest way to solve the issue, regardless of the phone type, is to either reset all settings, or to reset the phone to factory defaults. For the second option, you will definitely need a backup that you can add afterwards to retrieve your contacts, mail and calendar settings etc.
You may also investigate your internet settings and reset those to re-establish the network connection, preferably somewhere near the router to ensure a strong connection for which you need to know the name and password.
ilona
Its still under warranty, i guess
Send it to the company for service
SOURCE: My HTC Touch HD touchscreen does not allow to input pin
I had the same problem two times i solved in the past but i forgot how now i bought a new htc hd and two months trying to change the input mthod going to setting-input and change it never worked look open a message to respond in the bottle (down ) in the keyboard you ll find a little square and beside a little arrow click there and easy done change your input method trust me i prooved all even i bought a little program to do it and never worked just do that and enjoy it
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SOURCE: Htc Touch pro keyboard stopped working. Also stuck in landscape
well on the htc touch pro the keyboard locked and so when i have any text message i cant use the key board whats wrong with it???
SOURCE: My HTC HD 7 phone
I finally had to have them replace the unit. If doing a factory reset does not help, then I would have them replace it. Mine started rebooting infrequently, but then started doing it more often. They didn't waist any time getting my replacement out.
Please make sure you back up all your contacts/email before proceeding. I use Google on my phone through the Outlook option. Google/Outlook syncs all my mail, contacts, and calendar.
RESET:
Software: SETTINGS > ABOUT > RESET YOUR PHONE
Hardware:
1) Turn off phone
2) While holding down both the Up/Down Volume buttons, turn unit on
3) Keep holding down the volume buttons until white screen appears
4) Press the Down Volume button to reset to factory defaults.
5) Restart phone
SOURCE: my htc hero keeps shutting off and turning back
my htc tattoo is doing the same, i read that you should try taking out the battery for a while and then putting it back in, if that does'nt work you may need to buy a new battery, just taken my battery out dont know if this is any good, just thought id mention it for you to try
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