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Posted on Aug 23, 2010
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HP Officejet 6480 leaves a black line down left side of sheet only when usine document feeder. Already cleaned feeder rollers and feeder glass, as well as glass bed.

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fire77

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  • Posted on Aug 23, 2010
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I found the following information on the HP web site, under their support forum.


Clean the automatic document feeder (ADF)
If the product is not already off, press the Power button to turn off the product, and disconnect the power cord from the product.
Remove all originals from the document feeder tray.
Open the ADF cover.
Lightly dampen a clean, soft, lint-free cloth with distilled water, and then squeeze any excess liquid from the cloth.
Use the damp cloth to wipe any residue off the rollers and separator pad.

NOTE: If the residue does not come off using distilled water, try using isopropyl (rubbing) alcohol.
Close the ADF cover.
Step 2: Clean the glass strip in the ADF
Open the ADF cover, and lift the ADF mechanism.
Lightly dampen a clean, soft, lint-free cloth with a mild glass cleaner.

Gently clean the glass strip inside the ADF, and then thoroughly dry it to prevent spotting.
Lower the ADF mechanism, and close the ADF cover
Close the scanner lid, reconnect the power cord to the product, and then press the Power button to turn on the product

  • fire77 Aug 23, 2010

    I'm sorry about my previous answer, I realize you already cleaned your ADF. According to the HP website if cleaning doesnt help, you may need to clean more carefully, as a line can be caused by even a SPECK of dust. Here is a recommendation:



    If you lift the ADF top cover to view the flatbed glass- there is a thin glass strip to the left of the flatbed scanner glass that is used for the ADF copy path.



    Try cleaning this left hand strip of glass and try an ADF copy again.



    You can also line up a copy with the vertical line defect on it with the thin glass strip to see if you can pinpoint where the dirt speck may be.

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TRy cleaning the area like this video shows

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I have a HP Officejet Pro L7680. When I feed docuent from the top feeder the copies have a black line down the right side about two inches from the edge of the paper. If I lay the document down on the...
Hi,

Please follow the below web link steps to reslove the issue, if the issue persists, I request you to visit the nearest service center.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01895544&cc=us&lc=en&dlc=en&product=2512009
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Mar 11, 2010 • HP Officejet Pro L7680 All-In-One Printer
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HP OfficeJet J5780 Vertical Black Line Prints when copying or scaning only. Cleaned rollers and changed black ink cartrigde. Still problem.
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Try copying from the large glass by lifting doc feeder / platen cover and manually placing original. If no line copying or scanning manually from large glass, then small scan glass is deffenitely the culprit. Hope this helps.
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If you want any further support a technician can help you online for free.You can find free online technical support at http://tinyurl.com/m7ghqz
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HP 7410 streaks when using auto document feeder to make copies
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