I purchased a Jura Capresso Impressa F8 from Williams-Sonoma in January 2009. Yesterday, after turning it on, I heard a hissing sound, and then saw steam or white smoke coming out of the top of the machine. The dispaly said "HEATING" for a longer period of time than usual, followed by the "FAULT 5" display. The coffee machine will not work. I unplugged it overnight to see if it would reset but it has not. The "FAULT 5" continues to display, and the machine still will not work. Please advise.

Ginko

• 19396 Answers
• Posted on Aug 17, 2010

SOURCE: Jura Impressa x90 Machine. Steam portion

If the machine reaches the steam temperature and ther is no steam coming out of the spout, the problem is usually caused by a blocked steam pipe. Milk going up into the pipe and scale may restrict the wand blocking the steam flow.

To fix it:
Warm the machine is at coffee temperature , ensure that it is not at steam temperature.
Run some water through the sream wand by turning the steam knob.
If there is no water coming out out, use a long pin or a paperclip to unclog the steam. Do not force it over the steam attachment or you may damage the machine.
While doing the job ensure that you are not hurting yourself with the hot water.

Call technical support ringing the number on user manual if that does not fix the problem or if there is no water coming out of the pipe. The machine may not be reaching steam temperature because of a faulty thermostat or the steam valve may be blocked.

To prevent this future, after frothing milk, alway clean the wand running some hot water (steam will not work) through the pipe.

SOURCE: I have filed my s7

This an indicator of a magnetron issue, but there two other parts that can be a factor, the high voltage capacitor and diode. Depending on the nature of repair it could be as much as a new microwave oven.

SOURCE: Jura Impressa X9 commercial coffee

Hello Krik,

Please visit the link provided below :

http://www.corporatecoffee.com.au/CC_images/manuals/man_1171847138.pdf

http://www.jura.com/home_x/products_commercial_use2/impressa_x9_win/accessories_impressa_x9_win.htm

http://www.jura.com/home_x/service_support/manual_home/manual-machines/download_manual_jura_impressa_x9win_english.pdf