Sony Grand WEGA KDF-55XS955 55" Rear Projection HDTV Logo
Posted on May 03, 2008
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

My Sony comes on then both sound and picture goes black.

In the past week when I turn on the TV, the picture and sound comes on for a few seconds, then it goes black with no sound. The stand by light stays green, never have a red light. I click it off then right back on and everything is fine. I've tried unplugging the unit to see if this corrects it with no luck. Can't find any reference to this type of problem in the manual.

  • 9 more comments 
  • darrephoto Sep 20, 2008

    Picture will go out for about 20 secs ,but the sound stays on. Then the picture will come back on for about 3 minutes and the process starts again.

  • beudeline Oct 29, 2008

    I have the same exact problem. every 30 sec or so both light and sound go off, no blinking lights. then both come back for 20 sec then off again....

    did changing the lamp help?

  • wgchiass Nov 16, 2008

    I have the same problem, TV is 1 year + 1 month old. Tech support said I need a service repair person. Would like to know what others did.

  • kcwodie Nov 24, 2008

    I have the same problem. I changed the lamp with a Sony replacement and the same thing is happening. It seems to happen less if the tv hasn't been on for awhile, but the longer it's on, it occurs more frequently. Anybody find any answers?

  • erickrjohn Jan 01, 2009

    After being on a little while, the screen goes black (no audio as well) for 20 to 30 seconds. Green light stays on. Then, picture comes back on and takes a couple of seconds to get up to full brightness. About 5 seconds or so after the video comes back, the audio returns.



    Until this morning, has only happened a couple of times a day, now happening more often. About 3 times in last 20 minutes.



    KDF-E55A20 is about 3 years old.

  • twinter24 Mar 04, 2009

    same exact problem!!!!!!!! so annoying

  • Anonymous Mar 12, 2009

    Blanks out couple times a day, almost like a reboot. Cleaned the fan, only a year old, lamp shouldn't be bad. Ran fan on high speed, no help.

    Like most electronics, and the world, engineered to work about 70% of the time. Too bad quality doesn't exist anywhere anymore.


  • hanai Mar 12, 2009

    I have the same problem. It started about a week ago.

    I bought my Sony in April 2006.

  • hanai Mar 12, 2009

    I have the same problem. It started about a week ago and the frequency of the problem is increasing. I bought my Sony in April 2006.

  • Anonymous Mar 15, 2009

    I'm watching tv for an hour or so both sound and picture go black then after about 5 min. the picture and come back on. my tv (kfd-55xs955) is now doing this evey half an hour.

  • coltonmd2 Apr 19, 2009

    did you figure out how to fix it i have the same problem ugggggggggggggg

×

2 Answers

Anonymous

Level 1:

An expert who has achieved level 1.

  • Contributor 1 Answer
  • Posted on Mar 15, 2009
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Joined: Mar 15, 2009
Answers
1
Questions
0
Helped
867
Points
1

After being on a little while, the screen goes black (no audio as well) for 20 to 30 seconds. Green light stays on. Then, picture comes back on and takes a couple of seconds to get up to full brightness. About 5 seconds or so after the video comes back, the audio returns.

Until this morning, has only happened a couple of times a day, now happening more often. About 3 times in last 20 minutes.

KDF-E55A20 is about 3 years old.

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

New Friend:

An expert that has 1 follower.

Hot-Shot:

An expert who has answered 20 questions.

  • Expert 84 Answers
  • Posted on Jul 05, 2008
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

New Friend:

An expert that has 1 follower.

Hot-Shot:

An expert who has answered 20 questions.

Joined: Mar 23, 2008
Answers
84
Questions
0
Helped
25499
Points
105
Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
2answers

My LG tv will go on then after a few seconds the screen goes from black back to picture of and on a few times then shuts off. Help!

LG LED TV has no picture (black screen) but still sound ...

www.tomsguide.com/answers/.../led-picture-black-screen-sound-fixed.ht...
7 days ago - My 32' LG LED TV has suddenly lost picture! The sound is all right but theScreen is pitch black. After switching it on the picture flashes for a second and thenthe ... LG LED TV has no picture (black screen) but still sound - can it be fixed? Tags: ... a touch on the screen reveals nothing so it's not the back light.

Monitor going black after 2 seconds [Solved] - CCM.net

ccm.net > Forum > Hardware
Oct 9, 2012 - Brightness goes down, display draws less juice, and you can at least use .... it's the LCD's Inverter ... you have to replace it for it to go back to ... If the screen is turning off every two seconds or so and then it comes ... i turn my tv on it comes right on, but then after a few minutes turns off, .... Digital Trends for LG. No display in monitor
Jan 11, 2013
Ps3 and hdmi cable
Oct 8, 2012
More results from ccm.net

TV with Black Blank Screen Repair How to Troubleshoot ...

? 3:16
https://www.youtube.com/watch?v=kFdVi2ejfzA
1helpful
1answer

Haier LCD picture goes dark, sound only

hi, since your TV is under warranty,It is better to ask for a replacement a new one ..the problem is factory defect.
0helpful
1answer

TV Sony sound but no picture

Hello
Check the horizontal output section. Check the LOYT [Line Output Transformer]
2helpful
1answer

T V blinks to black every few seconds otherwise works fine

Sony put i pic killer circut in there tvs. if the tube was not
giving the proper feed voltage on the guns in
the pic tube it blinks off ,sound good no pic.
if you turn up the brightness
on the flyback transfromer you can
get a little more life out of it ,
0helpful
1answer

Sony KF-60WE610 Screen and Sound On/Off

All symptoms in your TV shows that you need to replace its Lamp as it has been consumed its life hours and TV requires new lamp. Lamp can be obtained from Sony Website. Price is $200, Hope this info will help you to enjoy your Sony TV in coming days.
0helpful
1answer

Picture blacks out after a few seconds after turning on the tv

Anytime an LCD has a shade of pink, that means the CCFL lamps are about to go out. Now that you have a black screen, I'd say you just need some new bulbs.
0helpful
1answer

Sony Trinitron KV-32S40 32" TV problem

This is a simple and common problem. The solder joints on the vertical output IC have cracked loose. I actually did a housecall on the exact same set with the exact same symptoms this morning! A good tech will resolder the pins of the vertical output IC and all other major solder joints on the main board and the set will play fine.
0helpful
1answer

Sony kv 32s42 32 tv

turn up your master screen control on flyback transformer. if when sceen gos black ,the timer light will be blinking. this means your picture tube is week. by turning up the screen control you may give it more time.
6helpful
5answers

TV Picture Goes Black

I had the same exact problem.
I removed the bulb and cleaned it. There is a small screen at the top of the bulb and it was covered with dust. Once it was cleaned I replaced the bulb and it solved the problem.
Thanks to those who posted the solutions
Not finding what you are looking for?

877 views

Ask a Question

Usually answered in minutes!

Top Sony Televison & Video Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

matt martin
matt martin

Level 3 Expert

1259 Answers

Are you a Sony Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...