Check to see that the belt is not stretched. You can check this by putting your hand under neath the machine and try to stop the brushroll. If it stops then the belt is stretched. I would also make sure that the clutch is engaged. There is a port on the back of these machines where the hose runs before going to the machine, make sure that the port is closed. The lower tube is easy to pull off if you take the 2 screws in the bottom plate that hold it in. These machines have a lot of suction and can clog with ease.
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