Hello - I purchased a Panasonic Lumix DMC-T265 about a year ago in England. (I recently moved back to the US and all my belongings are in transit somewhere between here and England.) I went up to Mount Evans a few weeks ago, and the viewing screen of the camera just blanked out - the top 1/2 inch of the screen is still present, but the majority of the screen is blank, with a few vertical "lines". Can you tell me how I can get help repairing it? Is there anything I can do to trouble shoot it? If not, who can fix it for me?

SOURCE: Video playback problem on lumix dmc tz3

I don't have a solution to the first part of your dilemma (why it won't playback) but I do have a solution for deleting the file.  On your camera are "hidden" file folders.  When you connect your camera to your computer, you probably only see two folders (that's all I see for my DMC-LZ8).  But there are more, and your undeletable picture/video is in one of these folders.  Find the folder and you'll find the file.  Delete it from your camera using the computer to do the command.  Problem solved.  Okay, so how do you find the hidden folders?  I have a Mac, so my process was this:  1) Connect camera to computer; 2) Select/open camera icon (looks like "volume disk"); 3) From top Finder bar, select File then Find;  4) Select the camera volume to limit your search to the camera (not HD or other external hard drives you may have connected to your computer); 5) Select "Kind" and in the next dropdown button "Folders".  Voila.  Happy searching.  My hidden "undeletable" video files were in a folder called "100_PANA".  I selected them then moved them to the Trash.  Be sure to eject your camera properly (don't just turn it off or disconnect it).
Good luck.  I hope this helps.
PS - My theory is that this occurred after an upload to my computer got unexpectedly disconnected before everything finished loading or else the camera got disconnected from the computer incorrectly even if the upload had already finished (see above comment to eject camera properly).  In either case, the blank/black screen, unviewable but "there" on the camera taking up memory photos/videos problem happened to me, too.  The above actions resolved it for me.

mohamed salim shaikh

• 321 Answers
• Posted on Jun 18, 2009

SOURCE: set timer on camera Lumix DMC-TZ3

go to menu setting
http://www.dpreview.com/news/article_print.asp?date=0701&article=07013105panasonictz2tz3

SOURCE: instructions for lumix digital camera dmc-fx10

You can download the manual from the support section of the Panasonic website.

SOURCE: windows 7 compatible driver for panasonic lumix camera dmc-ls70

You need to go to the lumix website and follow links to support and/or downloads for drivers.

SOURCE: Lumix DMC-ZR1 / DMC-ZX1 Digital Camera: My lumix dmc-zx1 got wet with normal sweet water t...

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} You need to take out all moisture trapped in the camera. You could do this: Dry the camera, battery, any accessory, etc. with cloth and wrap each piece, camera and accessories, in newspaper. Place a few handfuls of rice into a plastic bag and then place the wrapped camera in the bag with rice. The newspaper wrapping avoids direct contact of rice with your camera because the dust from the rice can get into the small areas of the camera. The newspaper and rice will absorb moisture. Leave it there (with the bag open) at least 24 hrs.


Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} Did you dry the camera completely? If not here is the procedure to take out all moisture trapped in the camera: Dry the camera, battery, any accessory, etc. with cloth and wrap each piece, camera and accessories, in newspaper. Place a few handfuls of rice into a plastic bag and then place the wrapped camera in the bag with rice. The newspaper wrapping avoids direct contact of rice with your camera because the dust from the rice can get into the small areas of the camera. The newspaper and rice will absorb moisture. Leave it there (with the bag open) at least 24 hrs. Hope this helps!