Computers & Internet Logo

Related Topics:

Posted on Aug 17, 2010
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Hard disk not detected - Seagate USB 2.0 External Enclosure + 400GB ST3400832A UATA 8MB 7200RPM HDD (NEWITEM31875736) Drive Case

2 Answers

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Brigadier General:

An expert that has over 10,000 points.

  • Master 10,406 Answers
  • Posted on Aug 17, 2010
Anonymous
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Brigadier General:

An expert that has over 10,000 points.

Joined: Apr 23, 2009
Answers
10406
Questions
1
Helped
2557131
Points
31058

If the device is still under "warranty", exercise the warranty to get it repaired/replaced.

Try connecting it to a different computer, to see if it works at all.

Open the enclosure, disconnect the disk-drive, and remove it.
Connect the drive as a "slave" disk-drive in a desktop computer,
to see if it is the USB-to-disk-drive interface inside the enclosure that is the problem. If the disk-drive cannot be read, you can replace it, and insert a new disk-drive into the enclosure, and thus "refresh" your external disk-drive.

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

President:

An expert whose answer got voted for 500 times.

  • Master 2,185 Answers
  • Posted on Aug 17, 2010
Anonymous
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

President:

An expert whose answer got voted for 500 times.

Joined: Jul 18, 2009
Answers
2185
Questions
0
Helped
520287
Points
7044

Try plugging the enclosure's usb to another USB slot. If the computer still will not read it, then the enclosure itself might be defective and not the actual harddisk that is inside.

To verify this, try to mount the harddisk to another enclosure and test. If the enclosure is still under warranty, you can return it back to save repair costs.

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
3answers

How can I solve 'Windows Detected a Hard Disk Problem'?

Fixes to 'Windows detected a hard disk problem' error
  1. Use system file checker to fix hard disk error. Type: cmd in the search bar and click Enter. ...
  2. Run CHKDSK to fix hard disk problem. ...
  3. Use partition manager software to check and repair hard disk/drive errors.
0helpful
1answer

My Computer use windows XP Operation System. hp 540 laptop when I turn on windows, it show black screen with cursor. It cannot continue log to windows. I check in bios cannot detect hard disk. How to solve...

Open your laptop and and fix the hard disk cable.After this start laptop and check the bios if HDD detected then select boot device and select first boot device is Hard disk.Save the setting and restart the window.You are able to open your window. But If Hard disk drive is not detected change data cable,power cable of Hard disk.If hard disk is detected in bios follow upper rules. And if it is not detected again you should walk into Hard disk repairing center and check hard disk there.
0helpful
1answer

I have a laptop which it does'nt detect the hard drive what is the problem?

The problem could be one of these -
The hard disk needs reseating to make proper electrical connection.
or
The hard disk is faulty.
or
The BIOS has not detected the hard disk.
or
The hard disk controller is faulty

To determine the fault -
Reseat the hard disk and boot up the laptop.

Check the BIOS configuration - does it detect the hard disk. The BIOS may have a hard disk diagnostic, if so then run the diagnostic.

For a further hard disk test - remove the hard disk and connect it to an USB hard drive adapter and plug it into a working computer's USB port. If the hard disk is OK then this computer will detect it as an external hard drive and you can open the folders and files.
If not then the hard disk is confirmed faulty.
To get the Gateway working, install a new hard drive and install Windows, the laptop's device drivers and your programs.
0helpful
1answer

P4pe x cannot detect hhd drive

If the BIOS cannot detect the hard drive then :-
1. The hard drive data cable or power connector may not be inserted properly.
2. The motherboard disk controller is faulty.
3 The hard disk is faulty.

To test the motherboard disk controller, connect another hard disk to the motherboard and go into the BIOS to see if it detects the hard drive.
If it detects the hard drive, then the other hard drive is faulty and need to be replaced.
Another way to test the "faulty" hard drive, connect the hard drive to an USB hard drive adapter and plug it into a working computer's USB port. If this computer sees it as an external hard drive and you can open the folders and files the the hard disk is OK, and the fault is a faulty disk controller on the motherboard.
0helpful
2answers

A disk read error occured and keep on re-start

Please check that the hard disk is connected properly. If you know that the hard disk is working, check whether it is detected or not. If it's not detected, you'll need to recheck it again with the power supply. If possible, try it to another Laptop so that you can make sure that Hdd isn't the culprit. In case it's detected and the problem still persists, repair the operating system installation, this will definitely solve your problem. Good luck.
0helpful
1answer

My computer worked properly. but at once my IDE devices started giving troubles. my 2 IDE devices are not detected at the start up.

The BIOS will have trouble detecting faulty IDE devices, eg the hard disk etc.
To check if the IDE devices are faulty, connect the hard disk to an USB hard disk adapter and plug it into a working computer's USB port, if the computer detects it as an external hard drive and you can open the folders and files then the hard drive is OK and the fault is the disk controller. If the hard disk is not detected then it is faulty and a new hard disk is needed, Windows installed on the new hard drive together with the device drivers and your programs to get an fully functioning computer again.
2helpful
2answers

Acer aspire one hard disk cannot read

Check the BIOS configuration for the hard disk, if the BIOS does not detect the hard drive then the hard drive is faulty or the disk controller is faulty.
To test the hard drive, remove it and connect it to an USB hard drive adapter and connect it to a working computer's USB port. This computer should detect the hard drive as an external disk drive. If this computer cannot detect it and/or cannot open the folders etc. the the hard drive is faulty.
Then you need to install a new hard drive in the Acer and install Windows, the device drivers and your programs to get the laptop operational again.
0helpful
1answer

Bios not find hard disk

If the laptop cannot detect the hard drive. This can be caused by a faulty disk controller, or a faulty disk drive.

1st. Reseat the hard drive and see if the laptop boots up.

2nd. Go into the BIOS configuration and see if the BIOS detects the hard drive.

3rd. If the BIOS can't detect the hard disk, the remove the hard drive and connect it to an USB hard drive adapter and plug it into a working computer's USB port. If this computer detects this drive as an external disk drive and you can see the contents of the hard drive, then the hard drive is OK and the fault is in the laptop.

4th. If the hard drive cannot be detected then the hard drive is faulty, you need to replace the faulty hard drive in your laptop and install Windows to get an operating laptop again.
0helpful
1answer

Ibm hard disk not detected

do u want to install the hard disk or do u want to setup raid? getting the hard drive to be detected has nothing to do with setting up RAID.
Not finding what you are looking for?

346 views

Ask a Question

Usually answered in minutes!

Top Seagate Computers & Internet Experts

Cindy Wells

Level 3 Expert

6688 Answers

Brad Brown

Level 3 Expert

19187 Answers

Sean Wright
Sean Wright

Level 3 Expert

2045 Answers

Are you a Seagate Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...