Hello, Jean -
Delonghi makes a number of different cappuccino machines. If you had stated the model number of the machine, I probably could have found you the manual for the homeowner's machine online.
I found a user's manual for the Delonghi ESAM5500. The manual has an illustration which shows where the grounds container for that machine is located. If the homeowner's cappuccino machine is not an ESAM5500, the grounds container for their machine may be in a similar location.
This is the link to the user manual for the Delonghi ESAM5500:
http://kavegepbolt.hu/shop_ordered/9160/pic/Saeco/DELONGHIESAM5500.pdf
It is a PDF document, so you will need Adobe Reader software (free).
Page 17 of the manual talks about how to clean the machine, including cleaning the grounds container. In the instructions part A9 (which is illustrated on Page 3 of the manual) is identified as the grounds container.
Just to be sure, if you can contact the homeowners, do so and ask them where the manual for their cappuccino machine manual is located, so you can refer to it and so that you do not accidentally damage the machine.
Best wishes.
I also need a copy of the manual. Lost mine in a move, and now the steamer on my machine won't work.
How do I disassemble a DeLonghi EAM3400 Espresso Machine? I need to replace the steam wand, but don't have a manual and don't want to break something else.
Thx,
Byron
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