Hi,
This can be quite common and all you need to do is perform a forced shut down by pressing and holding down the on/off button until the laptop shuts off.
If it continues to hang on shut down then there is a possiblity that the registry is corrupt and needs to be cleaned with a 3rd party application like CCleaner for example.
Regards.
SOURCE: FROZEN IN LOGGING OFF MODE
go to control panel , sounds - under windows sign off choose no sound for this event.
If all else fails depress the power button until it powers off (longer than 5-10 seconds) or remove battery. after restart go into bios setup and reset default values and re-start your computer
Don
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