Try power cycling the unit. Turn it off or unplug it for at least 10 seconds. If that doesn't help, the error code means a failure of the ink system. Sometimes replacing the printhead will help but not always. (Printheads are not-returnable.) If a new printhead doesn't help, the only solution is having the printer serviced. This is often not worth the cost versus the prices of new printers with out-of-warranty units.
I hope this helps.
Cindy Wells
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