Whirlpool AD25BBR Dehumidifier Logo
Posted on Aug 15, 2010
Answered by a Fixya Expert

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It runs it just doesn't collect any water. Not even a drip.

1 Answer

Wale Sarumi KomputerSolution

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  • Master 6,993 Answers
  • Posted on Aug 15, 2010
Wale Sarumi KomputerSolution
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Joined: Nov 04, 2009
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Hello,

First, make sure the humidistat isn't set too high by adjusting it to the lowest humidity setting and running it again. Next, test the dehumidifier by placing it in a closed bathroom with a hot shower running. If you don't see water collecting in the unit after several minutes, turn the unit off and clean all dehumidifier filters and coils. If, after adjusting the settings and cleaning the unit, you still don't see water collecting, you may have a refrigeration issue. This situation will have to be addressed by a qualified technician.

Take care.

4 Related Answers

Anonymous

  • 1 Answer
  • Posted on Sep 15, 2008

SOURCE: water dripping outside the collector

I think that there is a 90 degree bend in the outlet on the bottom right front side of the collection tray that gets pluged with dirt, line etc. You can see this when you remove the collection container from the unit. I used a small piece of wire to clean out the hole and now the water goes into the tank and not onto the floor.

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Anonymous

  • 4736 Answers
  • Posted on Jun 13, 2011

SOURCE: whirlpool dehumidifier ad35dssi runs, but

Glad to hear that you thought to clean the filter, as that would have been one of my suggestions. Because, it's the most overlooked.

But, there is another one that equally overlooked and is probably the number cause of your humidifiers problem. The humidity extraction level is set to HIGH. Lower it to 32 - 35%. If your unit does not have an LED Screen readout, set the control on MINIMAL.

This is what gets confusing about the use of dehumidifiers. They work backwards from what most people think. The lower the setting, the more moisture/humidity is extracted from the house. The higher the setting/numbers, the more humidity remains in the house. The higher setting would be used only in the Winter, because removing all the moisture and humidity will make the house uncomfortable.

If this wet area, you mentioned is a basement. The ambient air temperature at floor level is colder than at chest level and dehumidifiers don't work well in temperatures between 40 & 60 degrees F.
If this is the case, placing the unit up off the floor on a sturdy table, counter, etc that can hold the weight of the unit, plus a full bucket of water will generally solve the problem.

Also, be sure that you're maintaining at least 12" of clear air space on all sides of the unit. If the air flow is obstructed, the unit will run all day and not extract any water.

Hope this helped you troubleshoot and solve the problem. Please let me know. Thanks.

Testimonial: "Thanks! We'll give it a try. It's running very "quiet"too, and I see from my searches that it could be the condenser, etc, We'll See!"

Anonymous

  • 4736 Answers
  • Posted on Jun 18, 2011

SOURCE: Doesn't collect water in bucket but runs all the

There are 5 basic things that can cause this problem. All are solvable.

1. The humidity extraction level is set to high. Lower it to 32-35%.

2. Air intake filter is dirty or clogged. Turn unit OFF, remove and clean it, if necessary. If washed,
allow filter to completely dry before reinstalling. DO NOT operate the unit without the filter.

3. Obstructed air flow. Maintain a minimum of 12 to 18" of clear air space around the entire unit.

4. Cooling coils are dirty and need to be cleaned. Use warm water & dish washing liquid to clean
the coils. Rinse and wipe dry. Apply a light coating of WD40 to the coils.

5. Ambient air temperature at floor level is between 40 - 60 degrees F. Dehumidifiers do not work
well between those temperatures (Unless, you have a Low Temp Unit). This applies mainly to
basement applications, where the air temperature at floor level is colder than at shoulder level.
Raising the unit up off the floor, onto a sturdy table, counter top, etc, that can handle the weight
of the unit, plus a full tank of water, will usually resolve this problem.

If none of the above solves the problem, it may be a case of the compressor needs to be recharged with refrigerant gas or that the humidity sensor has failed. These things usually occur in units that are 5 years old or older. It's rare in a unit younger than that. But, it can happen.

Hope this helped you to troubleshoot and solve the problem. Please let me know. Thanks.

Anonymous

  • 4736 Answers
  • Posted on Jul 25, 2011

SOURCE: The Dehumidfier runs but it

There are 5 basic, yet solvable reasons for what you described. Please pay particular attention to numbers 1 & 2.

1. The humidity extraction level is set to HIGH. Lower it to 32-35%.

2. Air intake filter is dirty or clogged. Turn unit OFF, & Unplug the
Unit, before removing to inspect & clean it, if necessary. If washed,
allow filter to completely dry before reinstalling. DO NOT operate
the unit without the filter.

3. Obstructed air flow. Maintain a minimum of 12 to 18" of clear air
space around the entire unit.

4. Cooling coils are dirty and need to be cleaned. Use warm water & dish washing liquid to
clean the coils. Rinse and wipe dry. Apply a light coating of WD40 to the coils.

5. Ambient air temperature at floor level is between 40 - 60 degrees.
dehumidifiers do not work well between those temperatures
(Unless, you have a Low Temp Unit). This applies mainly to
where the air temperature at floor level is colder than at shoulder
level
in basement applications. Raising the unit up off the floor,
onto a sturdy table, counter top, etc, that can handle the weight
of the unit, plus a full tank of water, will usually resolve this
problem.

If none of the above solves the problem, it may be a case of the compressor needs to be recharged with refrigerant gas or that the humidity condenser sensor has failed. These things usually occur in units that are 5 years old or older. It's rare in a unit younger than that. But, it can happen.

I hope this helps you to troubleshoot and solve the problem. Thanks for choosing FixYa.

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Water dripping outside the collector

I think that there is a 90 degree bend in the outlet on the bottom right front side of the collection tray that gets pluged with dirt, line etc. You can see this when you remove the collection container from the unit. I used a small piece of wire to clean out the hole and now the water goes into the tank and not onto the floor.
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