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Posted on Aug 15, 2010
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My dehumidifier is running but not collecting any water. I have cleaned the filter and it still wont collect water. Is it broken?

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Wale Sarumi KomputerSolution

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  • LG Master 6,993 Answers
  • Posted on Aug 17, 2010
Wale Sarumi KomputerSolution
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Joined: Nov 04, 2009
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Hi,

First, make sure the humidistat isn't set too high by adjusting it to the lowest humidity setting and running it again. Next, test the dehumidifier by placing it in a closed bathroom with a hot shower running. If you don't see water collecting in the unit after several minutes, turn the unit off and clean all dehumidifier filters and coils. If, after adjusting the settings and cleaning the unit, you still don't see water collecting, you may have a refrigeration issue. This situation will have to be addressed by a qualified technician.

Good luck.

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