Hi,
This seems to be a software problem,this can often be solved by performing a software update. Software may perform incorrectly for many reasons without there being a fault in the phone. Some problems may be fixed by re-updating your current software, while others may require installing a new software version.
To keep your phone performing at its best, it's a good idea to perform a software update regularly. You might not always notice what an update has done, but it can prevent future problems.
To update or reinstall the software please go to nearest authorized NOKIA CARE centre and they will update or reinstall the software as required.
Note: Reinstalling the software will delete all the content in your phone like contacts, calendar entry etc.
Thank You
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