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Anonymous Posted on Aug 12, 2010

I asked this earlier but the solution didn't work. I can't connect to the windows update site. When I click on windows update it either goes to the page that says Internet Explorer cannot display the webpage, the MSN homepage or some random search page. I tried Last Known Good Configuration and I've tried restore but I still can't get to the update page. The automatic update doesn't work either. I also did this and all were successful: Type the following commands. Press ENTER after each command. regsvr32 wuapi.dll regsvr32 wuaueng.dll regsvr32 wuaueng1.dll regsvr32 wucltui.dll regsvr32 wups.dll regsvr32 wups2.dll regsvr32 wuweb.dll Is there anything else that could have caused this problem?

1 Answer

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  • Master 748 Answers
  • Posted on Aug 12, 2010
Anonymous
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Hi
You've done all the technical things. Have you tried the simple things? Download AVGFREE, MALWAREBYTES, and SUPERANTISPYWARE. Run these to elimainate any bugs in the system Now go to START, RUN and type CMD. At the C prompt type SFC /scannow. This will force a re installation of Windows files.

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Enquire

Resolution Suggestion One:

# Test your Internet connection to Windows Update.

A simple solution but one that works in many circumstances!

Test to determine if your Internet connection is preventing you from reaching the Windows Update Web site. To do this, visit the following Microsoft Windows Update Web site to determine if you can download the Iuident.cab file:

http://windowsupdate.microsoft.com/v4/iuident.cab

If a file download dialog box appears, the problem is not with your Internet connection. Click Cancel. If you cannot connect to this link, and you receive a "Page Cannot Be Displayed" error message, your Internet connection is preventing you from reaching the Windows Update site.


I TRY THIS OPTION AND I HAVE NO PROBLEM

-----------------------------------------------

Resolution Suggestion Two:

# Reconfigure or update your firewall program.

Reconfigure or update your firewall program so that Windows Update is not blocked, and then try to update your computer again by using Windows Update. For information about how to reconfigure or update your firewall program, see the documentation that was included with the program, view the Help files for your program, or contact the manufacturer's technical support department.

e.g It my mean Opening TCP/IP 443 in both directions for this process: %windir%\system32\svchost.exe


I DONT HAVE A FIREWALL PROGRAM.
-----------------------------------------------

Resolution Suggestion Three:

# Remove Windows Update entries from the HOSTS file.

To remove Windows Update entries from the HOSTS file, follow these steps:

-Click Start, point to All Programs, point to Accessories, and then click Notepad
-On the File menu, click Open.
-In the Files of type box, click All Files.
-In the Look in box, locate the following folder:

C:\Winnt\system32\drivers\etc\

-Double-click to open the hosts file.
-Remove any lines that contain entries for Windows Update (http://v4.windowsupdate.microsoft.com).
-On the File menu, click Save.
-Close Notepad.

I have seen the 0x80072EFD error resolved by this tip many times...


HERE I AM... I DON'T HAVE A HOSTS FILE... I NEED TO STOP HERE
AND SOLVE SOMETHING?

WHAT HAPPEN WITH THE NEXT SUGGESTIONS?
I TRY THEM ALREADY BUT THE PROBLEM IS STILL THERE.
I DON'T HAVE SPYWARE... I ALLREADY SOLVE THAT PROBLEM.
-----------------------------------------------

Resolution Suggestion Four:

# Run the IPCONFIG /FLUSHDNS command.

To run the ipconfig /flushdns command, follow these steps:

-Click Start, and then click Run.
-In the Open box, type cmd, and the click OK.
-At the command prompt, type the following command, and then press ENTER:

ipconfig /flushdns

Close the command window.

-----------------------------------------------

Resolution Suggestion Five:

# Add Windows Update addresses to the trusted sites list.

To add Windows Update addresses to the trusted sites list, follow these steps:

-Open Microsoft Internet Explorer.
-Click Tools, and then click Internet Options.
-Click the Security tab, and then click Trusted Sites.
-Click Sites, and then click to clear the Require server verification (httpssmile.gif for all sites in this zone check box.
-In the Add this Web site to the zone box, type each of the following addresses, and click Add after each address:
http://Windowsupdate.microsoft.com
http://V4.Windowsupdate.microsoft.com
https://v4.Windowsupdate.microsoft.com
http://Download.Windowsupdate.com
http://V5.Windowsupdate.microsoft.com https://v5.Windowsupdate.microsoft.com

-Click OK to close all Internet Options windows.

-----------------------------------------------

Resolution Suggestion Six:

# Add Windows Update addresses to the proxy settings exceptions list.

If your Internet connection uses a proxy server, add the Windows Update sites to the proxy settings exceptions in Internet Settings. To do this, follow these steps:

-Open Internet Explorer.
-Click Tools, and then click Internet Options.
-Click the Connections tab, and then click LAN Settings.
-Click Advanced, and then type the following text in the Exceptions text box (all in one line):

windowsupdate.microsoft.com;v4.windowsupdate.micro soft.com;
download.windowsupdate.com

Note If you are running third-party proxy or firewall software, see your product documentation for information about how to add these sites to the exception list for those applications.

Click OK to close all Internet Options windows.

-----------------------------------------------

Resolution Suggestion Seven:

# Change the MTU setting on your router.

Yours ISP's MTU for their connection may not be correctly setup on your Broadband router and/or your computer.

Please contact your ISP's support for more assistance on this. However the following articles may be of help:

http://www.microsoft.com/windowsxp/using/networking/
learnmore/ppoe.mspx

http://support.microsoft.com/default...b;en-us;283165


-----------------------------------------------

Resolution Suggestion Eight:

# Configure Norton Internet Security 2003.

Norton Internet Security 2003 may be blocking Windows Update. try this:

-Open the Norton Internet Security 2003 Application
-Click on "Norton Internet Security" button located on the left side
-Click on "Personal Firewall" located on center
-Click on "Configure" button on bottom right side
-When dialog box appears, click on "Program Control" tab
-Scroll down and find and click on "Microsoft Generic Host Process for Win32 services"
-Then click on "Modify" bottom at button of scroll box.
-When dialog box appears, click and choose "Permit" button
-Close all boxes and close Norton.
-Reboot your computer.
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