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What is your mobile model? If it is either Nokia or Alcatel model mobile phones you can get the free master reset code from http://www.unlocking4free.com/ . This site provides free unlock codes for most of the international brand mobile phones and master reset code for most of the Nokia and Alcatel model phones.
It is a Software problem of your Mobile it is the common problem for Nokia 5200 all mobiles better you should change your mobile. For better function shift to Nokia Symbian 3Version series.
Regards, Harish
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u can transfer the files using pc suite of your mobile it will be on the cd that came with the mobile.just install it and connect via cable or bluetooth.after connecting open your pc suite and have fun .thanks and take care of yourself
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