My voice mail light is constantly flashing - even though I don't have any new or saved voice mails
I have 6 of these phones. No problem for a year or so, then one phone
got the message light stuck on. Tried some online suggestions without
success. Powering down etc. failed to fix it so I stuck a piece of tape
over the led.
A couple of weeks ago line 2 failed (externally) and ATT sent a tech
out who repaired it and also cleaned up the line. When the line came
back, all 6 phones had the message light stuck on!
Talked with the tech here and with the ATT support and nothing worked.
Eventually the tech here left as it was not a line fault - but he said
he would leave the problem open.
That evening a young ATT guy called. He tried a number of different
settings and changes - he was really determined! He called Kentucky and
Minnesota and part of the advice was "give up and don't call the
customer back"!
Finally he found a configuration option in the central office switch
(exchange) for the line called CWMI (Call Waiting Message Indicator).
Apparently this option was originally active but was changed when the
local trunk was upgraded to fibre over the last year or so.
Once he enabled this option (we have call waiting and caller ID on call
waiting on this line), the message lights on all the phones turned off
and have worked normally since (10 days), including the one that was
"broken" for over a year!
I really credit the tech with persistance on the issue.
Hope this helps someone else out there.
Regards, Hugh
I recently changed my number and when I did, I received the same problem. It appears that AT&T didn't add the Message Indicator Light service to my new number. Once they did, the message light works!
Try calling your phone service provider and asking if they have a Message Indicator Light function.
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Usually answered in minutes!
Message light stays on. There are no messages. I am using the answering service provided by my server - FIOS. This happened during the switch over from Cox. Communications. Have talked to technical support at both places all there sugggestions and attempts at fixing do nothing.
There are no stippled beats when you pick up the phone and there are no messages. Have unplugged everything and taken out batteries hoping to erase all memory. The light still pops back up!
I am having the same problem as well.
I don't have any new messages on the phone yet, blue light keeps blinking saying new call?? How do I stop this from blinking
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