First, open the Device Manager and
uninstall the drive,. If you need instructions on how to open the
Manager, here is the link: http://support.microsoft.com/kb/283658
Download and install CCleaner
(free) from Piriform
Run the cleaner to remove old
un-needed temp files
Select the StartUp tab and look
for any programs that you know you installed but no longer use or
need, and disable them. Caution, do
not disable any system files unless you absolutely know what they
do and that you do not need them.
Run the Registry cleaner, when
asked if you want to backup the registry, select YES,
and save to a file you will remember just in case. I have used this
program hundreds of time on many different system and it has never
caused a problem, but you want to be safe, backup the Registry.
If asked about a particular file
that it wants to clean, select "yes to all"
Reboot
CCleaner link -
http://www.piriform.com/ccleaner
Windows should reinstall the drive when
the computer boots back up.
If this does not resolve your problem,
try the following.
Download
the Open Source CD/DVD player VLC, a great player
If
you take all these step and you still can not play a DVD, chances
are your CD/DVD player needs to be replaced. Good Luck,
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