Maytag Neptune MAH5500B Front Load Washer Logo
Posted on Aug 08, 2010

The bleach and softner dispenser does not work. The liquid softner would still be there at the end of the wash - never dispensed. I took out the dispenser and cleaned it, but no change. When I leave the dispenser empty and start the wash, water fills up in both pockets during the wash cycle but at the end of the wash it never drains. Water still in the bleach and softner pockets of the dispenser at end of cycle. Please help.

1 Answer

glenda eddins

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

  • Contributor 3 Answers
  • Posted on Aug 08, 2010
glenda eddins
Contributor
Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Joined: Aug 08, 2010
Answers
3
Questions
0
Helped
1500
Points
3

Don't know if this is the answer, but my dispensers stayed filled also. repairman said the water wasn't flowing into the machine quickly enough and therefore not tripping the sensor that told the machine when to disburse the softener and/or bleach. He took the cold watersupply line loose, and the mesh was full of sediment. He said it wasn't necessary to replace the mesh. Sure enough, it started working immediately. He did the same for the hot water line..it wasn't clogged.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

4helpful
2answers

Bleach and Fabric Dispenser not working

Got a Brand new LG ~ WT5001CW toploader today. I did 2 loads of wash. Theres a Bleach Dispenser on the top left side but I didn't use it. In the middle of my 2nd wash I noticed the bleach dispenser was full of water. I thought well maybe after the rinse and the spin it would take the water out. Well when the cycle was complete the Bleach Dispenser was still full of water.
I took the Bleach dispenser out and checked the holes to see if anything was plugged, didn't look like it. Was wondering if anyone knew how to solve this problem or do you think that since I took the bleach dispenser out and put it back it that it might work for my next load ??
Any opinions will be greatly appreciated !! Thanks Much !!
0helpful
1answer

Not dispensing bleach or softner

You could have a clog in the housing underneath the dispenser where the water flows through a hose into the tub.
Pull the dispenser drawer completely out.
There is a tab that needs to be depressed to release the drawer and remove it.
Check the opening at the bottom of the housing just inside the dispenser housing opening to see if a small sock or garment is clogging this opening.
Reach down into this opening to see if an item is inside the hose.
This is the normal issue that will cause water to leak out of the dispenser housing.

http://media.fotki.com/1_p,wbwdbgswgksbgfwxgtqsskgwtqkq,vi/ktfgsrbbdxwtwtqtfwk/1/1303472/5961857/image45924img-or.jpg

Wash the dispenser drawer thoroughly with warm water. Make sure that you pull off the siphon covers and wash all siphon holes. This process is described in your owner's manual. Replace the dispenser drawer and try the washer again.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question
0helpful
1answer

Whirlpool Duet dispenser problem

this is joyce
You need to call who ever you bought it from and tell them the problem that you are having, I have the same set and I am not having that problem at all. I love my set, just be sure to use the he detergent, or you will have problems that the manufactr will not help with.
thanks,
Dont overload machine the clothes wont smell clean.
joyce
0helpful
1answer

Can I use color safe bleach in my new cabrio, and if so where do I put it?

According to the manual on pages 12 & 13.

1.
Place a load of sorted clothes into the washer. See “Laundry
Tips.”
■ Load evenly to maintain washer balance. Mix large and
small items. Items should move easily through the wash
water.
■ Load only to the top of the basket as shown. Overloading
can cause poor cleaning. Items need to move easily
through the wash water.
2. Pour measured powdered or liquid High Efficiency detergent
into the detergent dispenser. Always use the detergent
dispenser, and do not put detergent directly onto clothes in
the washer.
3. Add color-safe bleach (powdered or liquid) to this dispenser,
if needed. Be sure to match powdered color-safe bleach with
powdered detergent or match liquid color-safe bleach with
liquid detergent.
4. Pour measured liquid chlorine bleach into the liquid chlorine
bleach dispenser, if needed. Bleach is diluted and
automatically dispensed at the proper time during the wash
cycle.
■ Do not overfill. Do not dilute. Do not use more than 1 cup
(250 mL) for a full load. Use less with a smaller load size.
■ Follow the garment and the chlorine bleach
manufacturer’s directions for proper use.
■ To avoid spilling, use a cup with a pouring spout. Do not
let bleach splash, drip, or run down into the washer basket.
■ At the end of the cycle, a small amount of water may be
left in the dispenser. This is normal.
NOTE: Use only liquid chlorine bleach in this dispenser.

5. Pour measured liquid fabric softener into the fabric softener
dispenser, if desired.
■ Do not overfill. The dispenser holds 3 oz (94 mL), or a
capful of fabric softener.
■ The fabric softener is dispensed in the final rinse. If Extra
Rinse is selected, the fabric softener will be dispensed
during the Extra Rinse.
■ Do not spill or drip any fabric softener onto the clothes.
■ At the end of the cycle, a small amount of water may be
left in the dispenser. This is normal.
NOTE: Use only liquid fabric softener in this dispenser.
6. Close the washer lid.
7. Press POWER. This turns on the washer display.
8. Select a Wash Cycle. See “Cycles.”
9. Select the desired Modifiers. See “Modifiers.”
10. Select an Option, if desired. See “Options.”
11. Select Delay Wash, if desired. See “Delay Wash” in the
“Modifiers” section.
12. Press START. The wash cycle begins, and the display shows
the estimated remaining time. The lid will lock.
NOTE: If you do not press Start within 5 minutes of pressing
Power, the washer automatically shuts off.


The way that I read the manual, your color safe bleach would go in the detergent dispenser. Your liquid chlorine bleach would go in the bleach dispenser.

Please rate this solution
0helpful
1answer

I have a maytag neptune TL washer. The last few washes, the fabric softner and liquid bleach do not empty in to the wash...they just remain in their dispenser. Can you help?

it could be mold.

try pouring bleach in each compartment and running it twice like this

and once after with no detergent bleaches or anything, just a normal wash on hot

this should help, if not u have to either clean the dispenser or replace it.
1helpful
1answer
3helpful
1answer

Fridgidaire front loader washer/ problems with softner dispensor

In the back of the dispenser is a button / lever to press down to remove the entire dispenser. Remove it and take off the cover over the fabric softener / bleach chambers. You may find some junk under the cups in that cover, or in the tubes sticking up through the bottom of the dispenser.
The way this thing works is like this: You fill up the dispenser with the liquid, but that liquid doesn't get up to the top of the tubes. When it's time to dispense, the washer adds water to the appropriate chamber, raising the level to above the tube. The liquid then goes down the tube, creating a suction which (ideally) draws the rest of the liquid up into the cup, over the edge of the tube, and down the dispenser. The washer will add water several times to accomplish this. The system isn't perfect, but it usually works with few moving parts.
If the fabric softener is especially thick, it will have a hard time getting siphoned down through the tube. If it looks as thick after the wash as it did before the wash, the machine isn't adding the water to the cup. I believe on the Frigidaire, there's a separate valve (all part of the same valve assembly) for each dispenser chamber. If it isn't adding the water, you'll have to replace the whole valve assembly.
2helpful
2answers

NEPTUNE WASHER

"downy ball" is designed to open at the end of first spin that is the way to go without stopping machine. works very well and costs just a few dollars
Not finding what you are looking for?

771 views

Ask a Question

Usually answered in minutes!

Top Maytag Washing Machines Experts

Ronny Bennett Sr.
Ronny Bennett Sr.

Level 3 Expert

6988 Answers

Brad Brown

Level 3 Expert

19187 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Are you a Maytag Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...