Hi, i have just bought the archos 604. plugged in to charge the battery for the first time. The screen came on and the chg light, it then switched off and so did the green led lights. I thought the chg green light would stay on??? please can you help...

yes you can, however the battery must be inserted into the 604. Simply dock the 604, ensure the dvr is turned on and the 604 will automatically turn on and start charging.

@wilkerwkocer 

On an Archos, battery is fully charge when the CHG LED light is flashing, while that light is ON all the time, the unit is still charging.

Now, in order to charge your Archos you must leave it on Suspended mode, by holding the Power button for about 4-5 seconds until it says "Suspending", DO NOT leave it on completely "Shutdown" mode, or your battery will never charge, and you are also risking the life of your battery by doing so.

So in other words:

1) On a PC via USB it should take around 8 hours to charge, while connected to an Archos mini dock, battery dock, or DVR Station, it should take around 3 hours to fully charge.

2) Leave your unit completely "Shutdown" (hold the Power button and wait 10 secs. or so until it says "Shutting down" and let it go off.

3) Connect it to your power source, either USB on computer, or external charging device as mentioned above, it will come back on, the two LED lights CHG and Power will come on, leave it like that, and after a few minutes the unit will go into Standby/Suspended mode by itself, and there is when you are charging your battery the right way.

3) Wait 8 hours if connected to your PC, or 3 hours if connected to an external power supply (as described above). If still after being in suspended mode (not completely off) your CHG light isn't blinking after the 8 hours on PC, 3 hours on external power supply, then suspect your battery is defective.

In that case, if the unit is still under warranty contact Archos, if it is out of warranty. If it isn't under warranty, you can buy a replacement battery on eBay and either replace it yourself, or find someone with the technical skill to do it for you.

I hope this helped you.

Power green LED light should come on, CHG green LED light should also come on showing the battery is being charged. Leave your unit in Suspend mode while charging it, DO NOT turn it completely off as "Shutting Down.." because it will not charge your battery.

I just purchased an almost new Archos 5 on eBay recently, and the first day I had it, happened to me that I left the unit off and charging on the Mini Dock with external AC power supply, after 13-14 hours the CHG light still wasn't blinking. Then I though maybe I have to leave the unit in Suspend mode rather than completely off, which I did, and in a matter of 3 hours it fully charged the battery.

Again, do not shut down completely the unit, leave it on Suspended mode, or even on, and connected it to your mini dock, after a while the screen will go blank the unit will go into Suspended mode by itself, and after 3 hours on external power supply or 8 hours via USB on PC should be completely charged and your CHG light should be blinking, indicating the battery is charged.

I hope this helped.

Hi,
it must be the battery..While charging is pilot lamp lighning ?
To verify,just plug the USB cable to see if device battery charging circuit is working..
If it does,either your battery is dead or its charger needs to be changed.
Kazim

Hi,
it must be the battery..While charging is pilot lamp lightning ?
To verify,just plug the USB cable to see if device battery charging circuit is working..Device should work normally..
If it does,either your battery is dead or its charger needs to be changed.
Kazim

You don't say how old the device/battery is. Does it fail right out of the box new? This behavior can be common with an older failing battery. If this occurs in a new device then it is faulty and needs be sent back on warranty.

Hi have you got your power supply plugged into the charging platform??, It would appear you have insufficient charge in the batteries on the 605.
If you have the USB lead plugged into the charging cradle this would normally ask you to select either charge or usb.
What does the CHG. light on top of the 605 do when you plug the unit into the cradle ?? (steady green-- charging. flashing green-- fully charged)

i had this problem recently when charging on the DVR docking station, i switched it off, took the battery off, left it for a shirt time then pressed the reset, it took a few attempts but eventually it restarted 

It's sounds faulty, take it back to get repaired.

If the unit was dropped, you may have to replace the battery. The batteries for those units are lithium-ion-polymer and are somewhat fragile when dropped. The other possible reason it is not working is that the shock form the drop has "bricked" or killed your unit's internal circuitry. I would also try charging it with another USB connection as the USB connection you are using may not be powerful enough to charge the unit. For more detailed help you can try the forums at ArchosFans.com There are many technical experts concerning Archos Units at that forum.