SOURCE: My Machine Xerox Workcentre 7328
Fault Code 062-393: Scanner Control Board Failure. Power off. wait 1 minute. power on. if still broke call for service - 1-800-821-2797.
SOURCE: xerox workcentre 7328 fault code 062-393
This is a document scanner problem, probably a bad circuit board. (This PN may be 960K00442 but that needs to be verified in your unit)
Short of that, you could reinstall the "IIT software".
A technician could reseat the EEPROM on the IIT board which controls the document scanner. He should also reseat the scanner bar and cables underneath the glass.
Whit
Item, Inc
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