You need to replace the dvd drive . most online shops like console sourceDotcom have the replacement dvd drives to specify the dvd your have you can open your 360 and look or go to google and search LLama mods and there you find the types of dvd drives pick out the 1 that matches your dvd drive and place an order and they have all the how to's on how to install your new Dvd drive for your xbox 360
This sounds like bad news . Send it back to the seller .
More than likely if you get white screen with an" insert 360 disk to play" then drives has been replaced improperly ( need to swap the
old Drives P.C. board to new drive ) Email the seller and get your
money back or a replacement that works .
Rob
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