I cannot delete a document from my print queue on my lexmark x4650. I get the deleting message but the document does not delete and now I cannot print any other document. How do I fix this?

Sounds like a stuck document is in the print queue. Try to clear the print queue first before sending another print job otherwise it will just accumulate in the queue. The steps below will help you clear the queue.

Rebooting the computer may help get rid of the print jobs stuck in the queue. If not, follow these instructions carefully:
For Windows
Stop the Print Spooler

1. Go to Control Panel
2. Go to Administrative Tools
3. Go to Services
4. Look for Print Spooler in the items. Double-click on Print Spooler -> click on Stop -> click Ok. Set the Services window aside.

Clear the Spool folder

1. Go to Start
2. Type Spool in the Search/Run bar, hit Enter.
3. Open PRINTERS folder
4. Delete all the files in the PRINTERS folder. Close the Window

Re-enable the Print Spooler

1. Go back to the Services window
2. Double-click on Print Spooler, and click on the Start -> Click on Ok. Close the Services window.

Go to Printers and Faxes and refresh the page. It should clear the print queue now.
For Macintosh
Simply launch Terminal and type cancel -a - That will clear the print queue.

Disconnect the printer from the computer. Open the print queue, and be sure that the title bar says "printer offline". If it doesn't, select "use printer offline" from the file menu. Then try to delete the file multiple times if necessary to clear the queue. You may have to reboot the computer, but try this first. Also, you can try pressing cancel on the printer itself. If none of this works, disconnect the printer from power for 10 minutes, and try again. Good luck!!

Delete the documents ... delete the printer ... reboot ... reinstall the printer.

There is a possibility you cannot delete the documents and there is a possibility you cannot delete the driver ... if that is the case ... install a second copy of the driver.

Hi albookristin
I believe evrytime you tried to print, they all lined up in a queue for printing. If that is the case, you have to delete everything in the queue
Right click on the printer folder, look under documents, and see there are documents listed. If there are few, delete all of them. In some cases, you may have to print one at a time.

After doing all that, try to print a document. For test purposes type a one line document and try to print it.
Hope this will work for you.
Have a good day
luciana44

Have you tried to stop the spooler service in services?

Option 1)
Click on start orb
Type in search window:
services.msc
click ok
Scroll down to Print spooler service and click on it in the right side window.
On the left side click stop the service and wait forthe process to stop .Do not close the window yet. You will have to restart it here later.
next delete the print job in the printer queue then restart the spooler service
Resubmit your new print job.

Option 2)
If that doesn't clear it, the next step would be to stop the spooler
service as stated above
Go into windows explorer
(Print job data is collected and stored in a spool file in the spooler folder.)

It is located in:
C:\WINDOWS\system32\spool\PRINTERS

Your print job will show 2 files there Example below:
00002.SHD
00002.SPL

Delete the files located in there. There may be several of them depending apon how many print jobs you submitted. You will have to resubmit your print jobs all over again.
Next go back to services window and restart the spooler service

That will definitely fix it.

Hi,

Thanks for using FixYa!

Try to turn the printer off then restart or reboot your computer. Then pull up the print queue then delete the documents in queue. I hope this helps.

Have a wonderful day.
- HotRatchet

ok what should do is when you finish printing one page wait for some few mins before printing another page ok. that could help or unistall and reinstall your printer again and apply this method i just showed you. thanks

I've had this problem several times, and the only solution is to restart your system. Once rebooted, the printer will continue printing your other documents