Water collects on bottom of side by side freezer forming ice. Water leaks from door.

Your seal may be bad letting in moist air that provides a source of water to condense on parts of the freezer.

you need to clean out defrost drain hole maybe have to remove back cover of frezzer i use a turkybaster with hot tap water to force hole opan

Your drain plug within the evap area of the freezer is frozen, turn frig off, let sit for day or two with doors open. Once all ice has melted then take rear freezer evap cover off and pour water into try and make sure it drains, if not then unplug drain. This is usually caused by a defrost heater bad or unit not going into defrost when it's supposed to, may be main board.

drain in bottom rear of freezer is stopped up deice and use turkey baster to force hot water through drain

Chances are you have a bad seal around the door if it's leaking from the inside which causes the ice to form as well, or if it's leaking from under the freezer you lave a bad heating element that evaporates the water collected in the pan under the freezer or you have a clogged hose that goes to the pan under the freezer which also causes the ice to form because the water has no place to go. Defrost and try to find a way to blow out the hose that goes from your freezer to the pan under the freezer and that should take care of your problem.

First question would be is your ice machine leaking? If so then disable the ice machine until we can find the cause of leaks and repair them. Is the freezer freezing well? Food compartment temps OK?. Let me know and I will work to help you resolve this. Sea Breeze sea [email protected]
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http://servicepartstec.blogspot.com/

your drain hole is frozen over u need to unthaw with a steamer

Check and see if the door seal is ok any gaps and condensation will build up and freeze ,see how you get on!

It is acutually a collector pan for the drain hose. When the refrigerator runs a defrost cycle (about every couple days), that pan collects the water from the ice that is melted and drains it through a hose inside the unit, to a pan under the unit. You will have to pull the back panel off the back of the freezer and melt it with either hot water or a hot blowdryer. Do it until you see the water draining freely into the bottom pan.

your drain will be plugged under the tray. there is a hose that runs to the drip tray. the back cover comes off you can then get at the hose