My coffee machine is blocked water is not coming through however it is coming down the steam bevel. Do I need to clean with a decalcifier? what one is best & how is it applied? Regards, Ryan
It could be grind stuck in the (yes the, as in the only) hole in the filter cup. remove the filter cup from the cup holder (the thing with the black handle) and use the tiny pin in the little brown tool to push out whatever is in there. you may have used to fine a grind or stuffed the filter cup too much. careful, that is how you break the plastic filter holder ring.
for calcifying, i just use plain white vinegar. i put it in straight into the clear water holder, about 3/4 cup, then i run it throuhg a bit, let it sit 5 min, run it through a bit, let it sit 30 min to an hour. depending on the day, i repeat a few times, rinse with clean water. i do this about every 2 months.
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