HP OfficeJet Pro k550 Printer Logo
Posted on Aug 02, 2010

My HP Officejet pro K550 is only printing the first few lines of my document, then it just stops, does not even return the paper???

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  • Posted on Aug 08, 2010
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Joined: Jan 08, 2009
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This is normal for this model of HP printer when the ink has 'expired'.
Normally it will print one line from the print head, then check to see if the ink is okay before pumping more ink into the printhead. If it has expired then it pauses in the middle of printing to give the user an opportunity to replace the ink cartridge with a new one, highlight which cartridge needs replacing by lighting and indicator over the 'bad' cartridge.

There are three solutions for this:

  1. Buy a new HP Ink cartridge;
    expensive and innefficient, but it will ensure the highest level of quality and continued warranty for your HP printer. And is the least likely to cause problems.

  2. Buy a third-party "refillable" ink cartridge, or MOD chip;
    Less expensive, but still wastes what remaining ink you have in that ink cartridge. Voids the warranty for your HP printer and can lead to a print head clog.

  3. Set your system clock and print like it's 1999;
    Silly printer driver reads the system time to determine if it has expired; will cause the printer log to be inaccurate, and cause problems with software updates, security certificates and other time-sensitive applications. May requirie shutting down both PC and printer simultaneously to be effective.

  4. Crack/Patch or replace the printer driver to remove expiry;
    3rd party replacement drivers are unable to match the resolution of HP's original drivers because they don't know HP's secret PCL codes. Cracking/Patching HP drivers may be illegal depending on where you live and what security clearance you have. It may also possibly sometimes break features like document control and printer logging.

  5. Buy another printer
    Expensive and wasteful.
I'd reccommend option 3 if not for the fact that there is no publically availble patch anywhere on the internet. However... you can make any choice you please.

  • Anonymous Aug 08, 2010

    Please leave a message on my blog and I'll send the patch to you if the risk is acceptible.

    I use message moderation so that the message will be kept private.


  • HeliBass Sep 19, 2011

    When the HP dialog box comes up that shows the cartridge has expired, click on the box for more information. It will tell you to hold the "power" button down and press the "reset" button 3 times, then release the power button. This will let you use the rest of the ink in the cartridge. HP's disclaimer is that it may not be the same quality. Worked for me.

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