HELP I have a bizhub 250 and one day we were no longer able to print off of multipal computers to the bixhub, i pinged the ip address and it is sayign that it is ok, i pinged the stmp address and it was a ng, same with the pop3 address. how do i find out what these are so that i can get this printer up an working again.

When the copier is on the network does the little leds flash at the network connection? ping the ip address of the copier what do you get.

Go into admin mode on the copier network setting what is your ip address, subnet and gateway reading did you replace a router? now the network is one system and the copier was never told this new info?

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Your first priority should be to put it on the network , for this u should give the printer the IP 192.168.2.XX where XX varies from 4-99 . Please make sure that no other device should have the same IP which u are assigning it to the printer and and try to ping on the network.

First of all, bizhub 250/350 is not a single pc scanner.you cannot use it as a scanner by connecting usb cable with it.its a network scanner.so to use it as a network scanner, you have to do these main steps........
1-assign a free ip address to the machine.
2-ping it from the system to check the connection between machine and computer.
3-now, make a scanner one touch account on the machine.
4-enter computer's ip address in the destination option.
5-create a folder on the desktop of your computer and share it.give it full rights.
6-turn the firewall off.
7-enter the folder name which you have made, in the machine.
8-enter user name and password of your computer in machine.i mean while making scanner one touch account.
9-now place the original on glass and scan it........

if you cannot connect to your bizhub 250's page then please perform these actions to get rid of this problem.
steps are as follows:- 1-Check that your computer is connected with the machine via network cable. (via Hub etc) 2-if you know the IP adddress of the machine then ping it from your computer. 3-To ping an ip address simple go to "RUN" at the start menu. and type "ping _._._._._,_,_, (ip address of the machine" in the blank you will type the ip address which you want to ping. after entering press "ENTER" if it shows TTL=64, or TTL=32, OK then it means your machine and computer ids coonected with each other. 4-is still webpage is not viewing then install the page scope software or check your connection between machine and computer.

There could be any number of problems. Drivers, Network settings, ect. If you are the only one that can't print I would try and Ping the machines IP address to see if the computer can see the printer. Also check where the network cable connects to the copier and see if you are getting any communication lights blinking. If not you may have a bad cable. Check the machines job log and see if your print jobs are getting to the machine and are being deleted. If so you may have authentication turned on and dont have the code put in your print driver. You can download the user manuals and drivers from kmbs.konicaminolta.us .

Type in the ip address of the copier in your web browser. You should be able to log on to the web image monitor and even print a test page. If so you are 90% of the way there. Now go back to the printer setup screen in windows and click on the "port" tab then on configure port. Make sure the port ip address is the same as the copier and make sure the port number is 9100. Keep in mind that the ip address of the copier needs to match the ip address of your network for the first 3 sets of numbers. So if your network ip is 192.168.50.50 the copier would need to have an ip address of 192.168.50.xx
Good Luck and Thank You for using Fixya

First of All, Assign an IP address to the machine, if you already assigned the IP address, then Ping it from one computer to check its connectivity, now remove all the printers and printer drivers from your computer, and re-install the printer. if you want to reset the machine, then press the "utility/counter" button and turn the machine ON,(keep the button pressed) now from that machine reset the machine.

help.bt.konicaminolta.ca

You will need the Box Utility.

To print out machine current ip address, go to utilities, user setting, printer setting, print reports, configuration.

To scan to email, Administrator email address must be set in the machine (any bogus email address will work too).
Also, email server address must be input as IP address if DNS or WINS is not running in LAN.