Hi I have an HP 1610 printer that fails to print on photo paper (jams), normal paper still prints fine.
The paper feeds in up to the rollers, sometimes a jam is reported, others it begins printing without feeding the paper making a mess inside the printer.
I've tried 2 different brands of photo paper, photos print ok on plain paper. the printer settings are set of photo paper.
Right click on default printer icon select printing prefrences,click on advanced tab,select the size.or
Click on start menu then click on control panel.
Click on classic view on the left pane.
Double click on printers and faxes from the top toolbar.
Click on add a local printer.
Select the USB 001 virtual printer port from the “Use existing port” and click on next.
Select the manufacturer as HP and printer as Deskjet 990c and click on next.
We are using the generic driver for HP printers.
Use the default name for the printer, or you can change to your printer name and click on next.
Select yes to print a test page and click on next.
Select yes to set as default and click on next.
Select no to “do not share” and click on finish.
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Solution 1 does not appear to have looked at the problem stated, just advises how to install the printer.
The actual problem is that he printer is very slightly damaging the edge of the paper as it first begins to feed it, this causes it to get stuck at the rollers when trying to print. The damage is minor but is visible and can be felt by running a finger along the leading edge that went into the printer.
I've not been able to find what exactly causes the damage, there is no debris etc. in the way.
The problem can be worked around by lifting the lid when the print starts, slightly lifting the roller where the damage is and closing the lid. Printing resumes and completes successfully.
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