Your Blu Ray lens is defective I am afraid, I had exactly the same problem. You will need either a new lens or a new drive. If you replace the drive make sure the keep your old logic board as this is needed by the PS3 motherboard to enable the replacement drive to work, even if the replacement has a logic board on it already.
Hope this helps
SOURCE: PS3 Won't Play Blu-Ray
If there is no picture on the TV screen: Back to top
If the DVD or Blu-ray Disc™ (BD) cannot be played, or the picture is distorted: Back to top
if non of that works you need to contact Sony at
1-800-345-7669 (SONY)
Mon - Sat 6:00AM - 8:00PM PST
Sun 7:00AM - 6:30PM PST
Good Luck,
-Rel
SOURCE: not reading blu ray disc
First off you will need to back up your ps3 system. To do this, first insert a USB memory stick and then go to System Settings and then Backup, then select the USB memory stick. If the backup gives an error then your have too much information on the PS3 so grab the important things such as save data from the game folder.
You can go to saved data and then go to each saved file and press triangle and select copy. If the save data is grouped in folders then you can press square to ungroup the data and then its easier to copy as you will have to do it one by one. If you have any music files or video that is not saved anywhere else then you may want to back that up too.
After all the data is backed up then go to System Settings and select Restore PS3 System (There is also Restore Default Settings just above it but that didn't work for me.) The PS3 will ask to format the Hard Disk. This means everything will be gone (If the backup worked then you can restore it all later but if it did not then you will have to reconfigure your Playstation the way it was. Select Quick Format. The PS3 will restart after a few seconds and will start up the way it did when you first got it. After Configuring the initial setup, insert a game and check to see if it works. If it does then restore the backup if it worked or restore the game saves and other data, then set up the PS3 with your old settings.
If the game does not work then you are going to have to call sony while beside your PS3 and tell them you tried the Restore PS3 System option, have your Receipt from purchase at hand or else you will not be able to arrange an exchange under warranty.
Good luck.
SOURCE: ps3 not playing blue ray moveis
PS3 is The amazing device by sony but it has some common problems like sound
problem, video problem etc..... Good news is that these all problems can be
repaired with the help of DIY Guides, one such guide available at PS3 Repair Blog.
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SOURCE: my playstation3 plays blu ray and reg movies but wont play games
please try:
else, contact the support centre for possible hardware issues checking . it can be, unfortunatelly, a problem with your bd reader, and you will need to buy a new one if the system is not covered by warranty =/
SOURCE: PS3 wont play blu ray or PS3 GAMES
Certainlyit's a problem with your blu-ray reader and, if it'snotcoveredby warranty, unfortunatelly you will need to buy a new one(youcan findcheap ones in eBay =])
Please, try the following:
if this doesn't work ,contactSony support centre for possible hardware issues checking.
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